Jonathan J. Walker
Niagara Falls,USA
Summary
Dynamic and results-driven retail leader with extensive experience in multi-store management, team development, corporate sales, and visual merchandising. Proven ability to drive performance, mentor high-performing teams, and exceed sales goals. Adept at fostering collaborative environments, maximizing operational efficiency, and ensuring a top-tier customer experience. Demonstrated success in leadership development, employee training, and acting district-level responsibilities.
Overview
11
11
years of professional experience
Work History
Training Boutique Team Leader (Store Manager)
Francesca's Collections
01.2019 - Current
- Recruited and developed leadership talent to support district-wide needs.
- Trained incoming store managers, preparing them for full operational responsibilities.
- Consistently ranked among top-performing stores nationally; earned bonuses and company recognition.
- Maintained strong operational controls including scheduling, budgeting, and loss prevention.
- Acted as interim District Manager, overseeing multiple locations and mentoring store leaders.
- Participated in the L.E.A.D. Program to prepare for future district-level leadership.
- Successfully rebuilt underperforming stores by hiring, training, and retaining strong teams.
Assistant Store Manager of Operations / Co-Manager
Forever 21
01.2019 - 12.2019
- Managed recruitment, hiring, and performance evaluations for store staff.
- Addressed escalated customer issues and implemented solutions to improve service.
- Oversaw merchandising, sales floor zoning, and team training for brand consistency.
- Drove corporate sales through relationship building and outreach initiatives.
Assistant Manager
Corningware Corelle and More (World Kitchen)
Niagara Falls, New York
01.2015 - 12.2019
Education
High School Diploma -
Niagara Falls High School
Niagara FallsPhlebotomy Certificate -
Niagara BOCES
Skills
- Multi-Store Leadership
- District Oversight
- Employee Development
- Training
- Corporate Sales Strategy
- Visual Merchandising
- Zoning
- Inventory Management
- Loss Prevention Management
- Recruitment
- Talent Acquisition
- Scheduling
- Labor Optimization
- Strategic Planning
- Goal Execution
- Conflict Resolution
- Team Motivation
- Microsoft Office
- Excel Proficiency
Timeline
Training Boutique Team Leader (Store Manager)
Francesca's Collections
01.2019 - Current
Assistant Store Manager of Operations / Co-Manager
Forever 21
01.2019 - 12.2019
Assistant Manager
Corningware Corelle and More (World Kitchen)
01.2015 - 12.2019
High School Diploma -
Niagara Falls High School
Phlebotomy Certificate -
Niagara BOCES