Jonathan Kalb
North Tonawanda,NY
Summary
Exceptional candidate for a Food and Beverage Management position. Well qualified in the customer service industry with an emphasis on Food and Beverage Operations, Management and Execution. Hardworking and passionate and eager to secure the next level position.
Overview
6
6
years of professional experience
Work History
Food and Beverage Captain
The Buffalo Club
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Banquet Captain
Niagara Falls Country Club
10.2017 - 07.2022
- Managed all areas of the food and beverage operation (event coordination, golf course food and beverage services, A La Carte restaurant, and valet parking.
- Acted as a liaison between club management and member-guests to ensure 100% satisfaction.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day(s).
- Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
- Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
- Implemented inventory control procedures for banquet equipment and supplies, reducing waste and associated costs.
Assistant Events Coordinator
JTW EVENTS
04.2014 - 06.2020
- Assisted with the coordination of all aspects of weddings and small events
- Responsibilities include, vendor coordination, implementation and execution of event timelines, transportation coordination, guest assistance and overall guest satisfaction.
- Maintained accurate records of event-related details such as contacts, invoices, or schedules in a centralized database system.
- Provided administrative support to the Events Coordinator through scheduling meetings, maintaining calendars, or updating contact lists as needed.
Education
Bachelor of Science - College of Hospitality And Tourism
05.2020
Received a Bachelor of Science degree in Hotel Management/Hospitality - with a focus on Luxury Hotel and Resort Operations. My exposure to the industry to date through past and current experiences makes me a great asset to any team. Hard working, loyal and expected to advance quickly in the industry.
- Dean's List [2017, 2018,2020]
High School Diploma - College Preparation
05.2016
George School, founded in 1893 by Quakers. it is committed to developing the whole person. Student are encouraged to discuss, debate, think, and theorize. George School was about questions and ideas.
- Honor Roll [2015, 2016]
Skills
- Excels in customer satisfaction
- Client-focused, detail-oriented
- Results-oriented, quick-learner
- Excels in time management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Organizational Skills
- Calm Under Pressure
Activities
- Niagara University Men's Club Lacrosse - 2016 - 2020
- Niagara University Men's Intramural Soccer - 2016 - 2020
- Habitat for Humanity Volunteer - Mississippi - Senior Project - 2016
Timeline
Food and Beverage Captain - The Buffalo Club
07.2022 - Current
Banquet Captain - Niagara Falls Country Club
10.2017 - 07.2022
Assistant Events Coordinator - JTW EVENTS
04.2014 - 06.2020
Niagara University - Bachelor of Science, College of Hospitality And Tourism
George School - High School Diploma, College Preparation
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