Jonathan Good
Phenix City,AL
Summary
Customer-focused professional with a strong background in sales, parts service, and customer support.
Overview
11
11
years of professional experience
Work History
Outside Sales Representative
Truckworx
Opelika, AL
08.2024 - Current
- Built and maintained strong client relationships, resulting in sustained sales growth.
- Partnered with internal departments to meet customer needs and exceed service goals.
- Regularly conducted client visits and follow-ups to assess needs and provide solutions.
Parts Trainee / Counter Representative
Truckworx
Opelika, AL
09.2021 - 07.2024
- Provided daily customer service at the parts counter, assisting with product selection, availability checks, and order processing.
- Managed part pick-ups, deliveries, and inventory tracking with a focus on accuracy and speed.
- Fostered long-term relationships with repeat and priority customers.
Sales Associate
Dick's Sporting Goods
Columbus, GA
11.2014 - 09.2021
- Delivered top-tier service across multiple departments, handling inquiries, returns, and purchases.
- Trained and mentored new hires in procedures and product knowledge.
- Drove daily sales through a consultative approach and deep understanding of product lines.
Education
Bachelor of Science - Information Technology: Data Networking & Security
Liberty University
05.2020
Associate Degree - General Music Studies
Berklee College of Music
05.2013
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer relationship management
- Sales and service coordination
- Inventory and parts management
- Communication & interpersonal skills
- Problem solving and task management
- Team training and support
- Adaptability in dynamic environments
Volunteer Experience
- Lynchburg Humane Society
- Merge Summer Camp, Golden Acres Baptist Church
- AWANA Program, Golden Acres Baptist Church
- Assistant Sunday School Teacher
Timeline
Outside Sales Representative
Truckworx
08.2024 - Current
Parts Trainee / Counter Representative
Truckworx
09.2021 - 07.2024
Sales Associate
Dick's Sporting Goods
11.2014 - 09.2021
Bachelor of Science - Information Technology: Data Networking & Security
Liberty University
Associate Degree - General Music Studies
Berklee College of Music