Jonathan Kelley
Queens,NY
Summary
Dynamic and dedicated bartender and server with a proven track record at Rolo's Bar and Grill. Excels in high-volume environments. Known for crafting exceptional guest experiences, consistently fostering a positive atmosphere that encourages repeat visits. Skilled in efficient drink preparation and multitasking, with an aptitude for building rapport with a diverse range of managers and colleagues.
Overview
11
11
years of professional experience
Work History
Bartender / Server
Rolos Bar and Grill
Queens, NY
05.2024 - Current
- Welcomes guests with enthusiasm to foster a positive experience from start to finish.
- Manages guest relations while maintaining high-quality service during rush periods.
- Guides guests through menu options, featuring off-menu recommendations tailored to complement food and beverage choices, allergies, and dietary restrictions.
- Develops impactful guest experiences that encourage repeat visits.
- Maintains current knowledge of menu adjustments, and allergies in each dish and beverage.
- Responds effectively to high-traffic periods in both serving and bartending to ensure a quality guest experience.
- Maintains a positive attitude with front and back of house coworkers to foster a happy and enjoyable work environment.
Barback /Food Runner
Rolos Bar and Grill
Queens, NY
05.2023 - 05.2024
- Supported servers and bartenders optimally, without hindering workflow.
- Demonstrated thorough knowledge of drink and food menu to assist coworkers in high-demand periods.
- Adapted to various roles based on restaurant needs.
- Crafted and prepared numerous key syrups, juices, and batches to prepare the bar for service.
Power Washer
Hi-Tech Mobile Wash
Agawam, Massachusetts
04.2018 - 03.2023
Food Service Worker
Joey's Deli
Agawam, Massachusetts
02.2021 - 01.2023
- Prepared food for seamless service throughout day.
- Transported food to patrons.
- Washed dishes and maintained a clean back of house.
- Exhibited unwavering positivity regardless of demands presented.
Food Preparation Worker
UMass Amherst Catering
Amherst, Massachusetts
09.2018 - 01.2020
Pizza Delivery Driver
Tolli's Pizzeria
Agawam, Massachusetts
09.2017 - 08.2018
Grounds Crew Member
Springfield Country Club Golf
Springfield, Massachusetts
06.2016 - 08.2016
Busser
Casa Di Lisa
Agawam, Massachusetts
09.2014 - 06.2015
Education
Bachelor of Arts - Communications
University of Massachusetts, Amherst
Amherst, MA05-2021
Skills
- Open communication
- Strong ability to multitask
- Efficiency when preparing drinks at a high volume
- Effective time management
- Reliable and responsible
- Responds well to constructive criticism
- Hardworking
- Positive at all times
References
Nicole Courtney:
AGM Rolos Bar and Grill
1 (908) 358 9409
nicolec@rolosnyc.com
Jon Cunningham
Owner and Manager Joey's Deli
(413) 262 7928
Timeline
Bartender / Server
Rolos Bar and Grill
05.2024 - Current
Barback /Food Runner
Rolos Bar and Grill
05.2023 - 05.2024
Food Service Worker
Joey's Deli
02.2021 - 01.2023
Food Preparation Worker
UMass Amherst Catering
09.2018 - 01.2020
Power Washer
Hi-Tech Mobile Wash
04.2018 - 03.2023
Pizza Delivery Driver
Tolli's Pizzeria
09.2017 - 08.2018
Grounds Crew Member
Springfield Country Club Golf
06.2016 - 08.2016
Busser
Casa Di Lisa
09.2014 - 06.2015
Bachelor of Arts - Communications
University of Massachusetts, Amherst
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