Jonathan Killings

• Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
• Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
• Optimized fire services management with introduction of new systems, policies, procedures and tools.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
• Excellent communication skills, both verbal and written.
• Application of considerable knowledge of organizational and management principles, practices and techniques, budgeting and fiscal administration policies and practices.
• Application of comprehensive knowledge of modern firefighting/rescue, fire prevention, public safety and arson investigation practices, tactics, policies and procedures including federal, state and local laws, regulations, rules and ordinances related to fire department operations.
• Establish and maintain effective working relationships with officials, managers, regulatory agencies, employees and general public.
• 
  

• Development and Implementation of 100 Day Success plan for transition to Fire Chief
• Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
• Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
• Optimized fire services management with introduction of new systems, policies, procedures and tools.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
• Excellent communication skills, both verbal and written.
• Application of considerable knowledge of organizational and management principles, practices and techniques, budgeting and fiscal administration policies and practices.
• Application of comprehensive knowledge of modern firefighting/rescue, fire prevention, public safety and arson investigation practices, tactics, policies and procedures including federal, state and local laws, regulations, rules and ordinances related to fire department operations.
• Establish and maintain effective working relationships with officials, managers, regulatory agencies, employees and general public.

Assistant Fire Chief of Communications, Training, & Outreach includes the following duties:

• Under direction of the Fire Chief, is responsible for the supervision of the administrative staff and technical work, as second ranking officer in the Fire Department
• Oversee 911 Communications, Community Risk Reduction, and Training Divisions
• Assists the Fire Chief exercising command of the personnel, fire stations, apparatus and equipment
• Supervises the training of officers and other personnel
• Administrative, emergency operations, and new recruit training
• Acts as Fire Chief during his absence or at the Fire Chief's discretion
• Established and continued communication with local government to maintain positive relationship.
• Coordination and collaboration with multiple outside agencies

As Communications Manager, duties included the following:

• Plan, manage, and direct the operations of the El Paso Communications Center which answers 9-1-1 calls for the El Paso region and dispatches for the City of El Paso Fire and Police Departments.
• Provide administration of communications related City contracts, such as the 3-1-1 call center.
• Provide input and make recommendations on the acquisition and installation of communications equipment.
• Work cooperatively and collaboratively with other departments, agencies, and entities in accomplishing the goals of the Division or Department.
• Manage overall operation of the El Paso Communications Center through subordinate supervisors and managers.
• Review and evaluate internal service delivery methods and systems and implement appropriate changes or adjustments.
• Develop and implement standard operating procedures.
• Work collaboratively with public safety and law enforcement operations of both City and County response entities and make recommendations for changes or improvements in workflows.
• Adapt internal workflows to approved field requirements.
• Establish work and program priorities, monitor work progress and quality of service provided to various agencies and the community.
• Keep current on best practices for interoperability with outside agencies and ensure appropriate policies are in place and implemented.
• Oversee division interaction with regulatory agencies.
• Oversee development and administration of the division's operating budget; approve division expenditures and vendor payments.
• Ensure adequate resources are available for department operations. Monitor, maintain, and advance the delivery of the 911 and 311 call center services.
• Monitor performance against approved measurements and provide for quality assurance. Prepare reports regarding response times, call tracking, calls, CAD events, or work orders processed; review of quantity, speed level, and quality of services.
• Maintain and control processes for receiving and updating general information from departments served, and ensure that knowledge bases and references are updated in a timely manner.
• Prepare or draft reports, proposals and other administrative documents.
• Report on Center performance generally and in response to established standards as required by departments.
• Alert superiors, subordinates, and affected agencies to extraordinary situations or issues that may require immediate attention or reaction.
• Receive, investigate, and respond to inquiries and complaints from the public or user agencies or other entities and report findings as appropriate.
• Provide for the promulgation of records for user agencies and the court system as required.
• Ensure compliance with applicable policies and procedures for maintaining record integrity.
• Identify and develop opportunities for overall process improvement and make recommendation for implementation.
• Develop and implement internal policies and procedures for greater efficiency, good community service, and improved responder safety.
• Establish work and program priorities, monitor work progress and make corrections as needed; ensure high quality of service is provided to user and associated agencies and the community.
• Consult with user and partner agencies for input on proposed policies and procedures.
• Manage personnel matters direct disciplinary processes and recommend disciplinary action as established for the division.
• Manage the hiring process, new-employee training processes, and retention.
• Oversee and direct ongoing training programs for established employees and ensure compliance with State standards and with the standards and requirements of the departments served.
• Oversee the scheduling process to ensure proper staffing, monitor the use of overtime and make scheduling adjustments or corrections where required.
• Ensure Center security.
• Assist with or provide for educational programs for the division, other agencies, and the community.
• Produced internal communications for Division projects.

Upon promotion to Battalion Chief I was assigned to the El Paso City/ County Office of Emergency Management as the Grants Coordinator and Assistant Emergency Management Coordinator. As the Grants Coordinator I was tasked with researching and coordinating grants planning activities. This involved:

• Researching federal, state and private funding sources to determine the availability of grants. Working with ad hoc committee to analyze the feasibility of applying for grant programs in alignment to Department strategic plan. While assigned, we successfully applied and managed grant awards exceeding $5 Million.
• Evaluating key issues related to proposed projects and programs; research laws, rules, and regulations impacting on programs.
• Consulting with other City departments, State and Federal agencies as required for contract monitoring, program evaluation, and project development.
• Creating, update department databases.
• Collecting information and compiles data for comprehensive project reports. Reviewing pertinent literature or other information sources.
• Compiling and recording statistics related to grant and contract renewal dates. Approving mandated forms as authorized by grantor.
• Preparing and presenting ad hoc and recurring status or other accountability reports and recommendations. Performing other duties as assigned or required.
• Supervised 14 assigned personnel directly or through subordinate chain of command. This involved: Scheduling, assigning, instructing, guiding, checking and evaluating work; prepare and gives performance evaluations on subordinates supervised. Arranging for or engaging in employee training and development. Enforcing personnel rules and regulations, standards of conduct, work attendance and safe work practices. Counseling, motivating and maintaining harmonious working relationships among subordinates. Recommending staffing and employee status changes and interview applicants and recommend selection.

I was assigned as the Hazmat Coordinator for a brief time and then as the Fire Training Captain for the El Paso Fire Department Training Academy. I was tasked to perform functions of an emergency operations supervisor. This involved:

• Commanding Hazmat 1 and Central Fire Station, including all shifts of personnel and activities assigned to Hazmat 1
• Direct and participate in emergency activities such as fire suppression, rescue, medical, hazardous materials, and other emergency incidents; directing and providing related support such as minor maintenance of equipment, apparatus and facilities
• Inspecting buildings and fire hydrants, tier 2 facilities and fire prevention activities
• Training and evaluation of personnel.

As the Fire Training Captain duties included:

• Assisted Training Chief in coordinating departmental training programs
• Conducting training classes
• Developing training programs and lesson plans for recruits and veterans
• Supervision of multiple recruit trainee classes
• Developing, administering, and grading trainee examinations.

As Fire Lieutenant the duties included:

• Performing functions of fire suppression shift supervisor of Ladder24, Rescue 24 and Rescue 19 as assigned.
• Participating in emergency activities such as fire suppression, rescue, medical assistance, hazardous conditions, and other emergency incidents.
• Performing related support activities such as minor maintenance of equipment, apparatus and facilities, and inspection of buildings and fire hydrants.
• Evaluating fire prevention activities.
• Perform functions of company training officer at the Company and Battalion levels.

As a Fire Suppression Technician duties included:

• Driving fire engine to scene of fire or other emergencies.
• Ensuring that firefighting equipment and tools are on apparatus and in working condition, and that water pump maintains constant water pressure.
• Operating aerial ladder controls. Inspecting building.
• Performing medical duties while assigned to a fire suppression or medical unit locally credentialed as Emergency Medical Technician (EMT) EMT.
• Performing specialized emergency medical care as instructed or approved by the Medical Director or Medical Control physician while assigned to a fire suppression as outlined in current Emergency Medical Services System (EMSS) Protocols, State law, and department policy and procedures.

As a Firefighter duties included:

• Perform fire suppression duties.
• Responding to fire alarms while assigned to fire suppression unit.
• Laying and connecting hose, holding nozzles, and directing fog, chemical or water streams.
• Raising and climbing ladders, using portable fire extinguishers.
• Making forcible entry into buildings when necessary and ventilate burning buildings.
• Engaging in fire prevention work by investigating the causes of fire and making routine inspections of buildings and immediate surroundings for the existence of fire hazards.
• Observing compliance with and reporting violations of the fire code and regulations.
• Performing general maintenance and upkeep of Fire Department property and supplies.
• Substituting for coworkers, such as Fire Suppression Technician.
• Participation in the training of co-workers.
• Completion of forms and maintenance of accurate records, including patient medical information, training and public education information, run and vehicle maintenance logs, fire hydrant inspection and test records.
• Attending specialized and periodic training to enhance skills, and maintenance of certification.
• Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities
• Educated public and community members on fire safety and prevention methods to provide life-saving techniques