Jonathan Kim
Frisco
Summary
Operations-focused healthcare professional with 9 years of experience supporting pharmacy customers through complex GPO contract rollouts, RFP renewals, contract interpretation, audit validation, and cross-functional issue resolution. Known for serving as the single-threaded owner on high-ambiguity initiatives—especially startup pharmacy launches—driving end-to-end execution across contracting, pricing, onboarding, regulatory, and operations stakeholders. Hands-on with SAP, Salesforce, Smartsheet, Excel, and Tableau, to improve data quality, KPI visibility, and scalable workflows.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Remote Sales Consultant / Strategic Healthcare Account Manager
McKesson Corporation
Las Colinas
10.2016 - Current
- Manage a portfolio of pharmacy accounts totaling $150M+ in annual revenue, with accountability for contract execution quality and operational continuity.
- Supported new GPO contract rollouts and RFP renewals by translating contract requirements into executable plans, aligning stakeholders on timelines, dependencies, and success criteria.
- Provide contract- and economics-based recommendations by analyzing pricing structures and purchase mix to help customers select the most beneficial contract/GPO pathway.
- Own end-to-end escalations for startup pharmacy launches, including market viability analysis, contract/GPO considerations, and coordination of licensing, regulatory, and insurance contracting workstreams.
- Conduct quarterly brand COGS audits to validate pricing accuracy against purchase mix; identify discrepancies, quantify impact, and drive corrective actions through appropriate owners.
- Validate and maintain membership eligibility/ship-to alignment for enterprise-wide GLN updates and program standards (e.g., Health Mart franchise requirements), resolving data issues that could impact contract access and pricing.
- Use SAP to validate pricing and contract specifics and to resolve daily shipping/contract issues; leverage Salesforce to track work, document decisions, and maintain accurate account records.
- Build KPI dashboards in Salesforce and Smartsheet to track team performance metrics and surface risks; standardize templates (e.g., monthly newsletters) to improve clarity and cadence of updates.
- Partnered with Legal and cross-functional teams to streamline audit-reporting workflows, reducing cycle time to receive, build, and deliver customer audit reports across departments.
- Lead quarterly business reviews (QBRs) with stakeholders to discuss pricing, operational performance, marketplace changes, and quarterly action plans.
- Recognition: PSAS Connection Winner (2024, 2025) — highest number of closed new business wins.
Regional Account Manager
Physician Recommended Nutraceuticals
Dallas
05.2015 - 05.2016
- Managed a multi-state healthcare provider portfolio and delivered onboarding, training, and stakeholder education to drive adoption and retention.
- Coordinated account setup and ordering workflows with clinical and administrative teams to improve execution consistency.
Financial Advisor (Selected Experience)
New York Life Insurance Company / NYLIFE Securities
Dallas
07.2014 - 05.2015
- Consultative advising and structured planning; strengthened executive communication and risk/trade-off framing.
Certified Ophthalmic Assistant (Selected Experience)
Ophthalmology Clinics (Various)
01.2006 - 01.2014
- Worked in regulated healthcare settings supporting workflow execution, documentation, and compliance-sensitive processes.
Education
B.A. - Philosophy, Minor in Biology
Georgia State University
Atlanta, GAAtlanta, GA
Skills
- GPO Contract Rollouts
- Contract Interpretation
- RFP Renewals
- Contract Execution
- Stakeholder Alignment
- Escalation Ownership
- End-to-End Resolution
- Quarterly Brand COGS
- Pricing Audits
- Discrepancy Resolution
- Membership Eligibility
- Data Alignment
- KPI Visibility
- Performance Visibility
- Process Improvement
- Workflow Optimization
- Executive Communication
- Systems Execution
- SAP
- Salesforce CRM
- Smartsheet
- Tableau
- Microsoft Excel
- PowerPoint
- Word
- Outlook
- Access
- WebEx
Certification
Six Sigma Green Belt — McKesson Corporation
Languages
Fluent in Korean
Timeline
Remote Sales Consultant / Strategic Healthcare Account Manager
McKesson Corporation
10.2016 - Current
Regional Account Manager
Physician Recommended Nutraceuticals
05.2015 - 05.2016
Financial Advisor (Selected Experience)
New York Life Insurance Company / NYLIFE Securities
07.2014 - 05.2015
Certified Ophthalmic Assistant (Selected Experience)
Ophthalmology Clinics (Various)
01.2006 - 01.2014
B.A. - Philosophy, Minor in Biology
Georgia State University