Jonathan Lane
Errol
Summary
Dynamic operations leader with expertise in client relationship management, risk management, and staff training. Proven track record of implementing process improvements, reducing costs, and enhancing customer satisfaction in the trucking and excavation industries.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator
JML Trucking & Excavating, LLC
Errol, NH
04.2003 - Current
- Managed daily operations of trucking and excavation projects, ensuring adherence to safety regulations.
- Oversaw scheduling and dispatching of equipment and personnel for optimal workflow efficiency.
- Developed and maintained relationships with clients, enhancing customer satisfaction and retention.
- Implemented process improvements to reduce operational costs and increase productivity across projects.
- Trained and mentored staff on equipment usage, safety protocols, and best practices in excavation techniques.
- Conducted regular site inspections to ensure compliance with industry standards and project specifications.
- Analyzed project performance metrics to identify areas for improvement and drive strategic decision-making.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with vendors to secure favorable terms for the business.
Education
Associate of Science - Construction Management
University of New Hampshire
NH05-1999
High School Diploma -
Colebrook Academy
Colebrook, NH06-1997
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Operations oversight
- Negotiation
- Strategic planning
- Relationship management
- Financial analysis
- Budget development
- Marketing strategy development
- DOT compliance
- Mechanical recoveries
- Business operations management
- Client relationship management
- Recruiting and hiring
- Risk management
- Regulatory compliance
- Cashflow management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Materials transport
Affiliations
Errol Sand & Gravel, LLC
Lane Equipment Rental Corp.
Signal Mountain Storage, LLC
Certification
CDL-A
Heartsaver CPR, FIrst Aid, AED
NH Department of Enviornmental Services, Septic Installers license
Certificate of Training, MSHA
Timeline
Owner/Operator
JML Trucking & Excavating, LLC
04.2003 - Current
Associate of Science - Construction Management
University of New Hampshire
High School Diploma -
Colebrook Academy