Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to work with others as well as take on added responsibilities to meet/exceed team goals.
Overview
7
7
years of professional experience
Work History
Clinical Associate I
Alaska Behavioral Health
09.2023 - Current
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Developed and implemented comprehensive case management plans to address client needs and goals.
Sales Advisor
Best Buy
12.2022 - 09.2023
Increased sales by offering advice on purchases and promoting additional products.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Demonstrated features, answered questions and offered solutions.
Trained and mentored new sales representatives.
Responsible for managing/recording cashier tills for the entire store.
Water Operator In Training
City Of Unalaska
05.2022 - 08.2022
Used hand tools and power tools to maintain, repair and lubricate equipment.
Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
Adhered to EPA and OSHA regulations.
Solid Waste Operator (Temporary)
City Of Unalaska
06.2021 - 08.2021
Operated heavy machinery and other similar equipment (compactor, scraper, etc) safely and proficiently for purpose of solid waste disposal.
Cleaned area near dump/burn sites to reduce blowing trash.
Picked up litter when required.
Assisted with the collection and disposal of hazardous household wastes.
Assisted with the collection and disposal of recycling projects.
Cashier
Safeway
05.2020 - 08.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintenance Worker
Unalaska City School District
05.2019 - 08.2019
Followed safety precautions to avoid personal injury and provide safe work environment.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Properly handled, transported and disposed of recycled materials.
Lifeguard
City Of Unalaska
09.2016 - 08.2018
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Psychology
University of Alaska Anchorage
Anchorage, AK
05.2023
High School Diploma -
Unalaska High School
Unalaska, AK
05.2018
Skills
Customer Service Standards
Active Listening
Semi-fluent in Vietnamese
Cleaning and Organizing
Skilled in Microsoft Office (and other similar programs)
Cash Handling
Strategic Conflict Resolution
Interpersonal and Written Communication
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Qualities
Organized
Flexible
Efficient
Collaborative
Ambitious
Positive
Timeline
Clinical Associate I
Alaska Behavioral Health
09.2023 - Current
Sales Advisor
Best Buy
12.2022 - 09.2023
Water Operator In Training
City Of Unalaska
05.2022 - 08.2022
Solid Waste Operator (Temporary)
City Of Unalaska
06.2021 - 08.2021
Cashier
Safeway
05.2020 - 08.2020
Maintenance Worker
Unalaska City School District
05.2019 - 08.2019
Lifeguard
City Of Unalaska
09.2016 - 08.2018
Bachelor of Science - Psychology
University of Alaska Anchorage
High School Diploma -
Unalaska High School
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