Jonathan Ledesma
Helotes,TX
Summary
Results-driven Business Professional with hands-on experience in business development, data analytics, and process optimization. Proven success in improving operational efficiency, enhancing financial performance, and building strong relationships with stakeholders. Adept at leveraging market insights and competitive analysis to inform strategic decisions. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Business Development Coordinator
Acadian Ambulance Services
01.2017 - Current
- Manage 109 accounts, including the largest contract with the Methodist Health System
- Lead market analysis and collaborate with senior leadership on business strategies that improve operations and drive growth
- Improved customer retention from 85% to 92% over three years
- Developed 46 new business contracts through strategic marketing initiatives
- Recruited 25+ team members annually to support business expansion
- Increased staff retention to 81%, exceeding industry standards
- Utilize data analytics tools (Micro Strategy) to deliver KPIs and forecasting reports for senior leadership
- Ensure full regulatory compliance across business operations
- Collaborated with cross-functional teams to develop innovative strategies for business growth.
- Negotiated contracts with key partners, securing advantageous terms for both parties.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
Preceptor
Acadian Ambulance Services
05.2009 - 04.2017
- Trained and evaluated team members to ensure compliance with company policies and procedures and standard medical protocols
- Collaborated with other preceptors and instructors to enhance student experience.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Led hands-on training with 8-12 students/employees a month.
Education
Master of Business Administration - Data Analytics
University of the Incarnate Word
San Antonio, TX01.2018
Bachelor of Science - Health Administration, Health Information Systems
University of Phoenix
San Antonio, TX01.2015
Skills
- Data Analytics
- Business Development
- Microsoft Office
- Salesforce
- Micro Strategy
- Leadership & Team Management
- Market Analysis
- Process Improvement
- Customer Acquisition
- Lead prospecting
- Account Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionFlexible work hoursPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Business Development Coordinator
Acadian Ambulance Services
01.2017 - Current
Preceptor
Acadian Ambulance Services
05.2009 - 04.2017
Master of Business Administration - Data Analytics
University of the Incarnate Word
Bachelor of Science - Health Administration, Health Information Systems
University of Phoenix
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