Jonathan Lloyd
Matawan
Summary
Professional in client account management with focus on driving results and fostering team collaboration. Skilled in client relationship building, strategic planning, and problem-solving. Reliable and adaptable, ensuring success in dynamic environments. Known for exceptional communication and negotiation abilities.
Overview
20
20
years of professional experience
Work History
Senior Client Account Executive
SHI
Somerset, NJ
07.2025 - Current
- Led strategic initiatives to optimize operational efficiency and enhance service delivery.
- Collaborated with cross-functional teams to deliver tailored solutions for diverse client needs.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Increased client satisfaction by promptly addressing issues, resolving conflicts, and delivering tailored solutions.
Client Account Executive
SHI
Somerset, NJ
10.2022 - 07.2025
- Managed client relationships to ensure satisfaction and retention.
- Developed tailored solutions based on client needs and industry trends.
- Coordinated cross-functional teams to drive successful project implementation.
- Analyzed account performance metrics to identify growth opportunities.
- Evaluated customers' potential needs to make appropriate recommendations.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
Marine Surveyor
Lab Services Inc
Carteret, NJ
10.2017 - 09.2022
- Conducted thorough marine inspections to ensure compliance with safety and environmental regulations.
- Evaluated vessel structural integrity using advanced surveying techniques and tools.
- Collaborated with regulatory agencies to facilitate timely approvals and certifications.
- Developed detailed reports outlining findings and recommendations for clients.
Team Lead
Brookstone Management
01.2017 - 10.2017
- Responsibilities include Creating reports to monitor vendors completions of preserving Fannie Mae properties. Using Excel to run reports to determine how many properties each vendor has in each state, county, and city.
- Key Contributions:
- Employee Development
- Property preservation
- Reporting
- Expensing
Assistant manager
Under Armour
01.2016 - 01.2017
- Responsibilities include sales, acting as a leader on duty, communicate the shift goals and expectations and hold the sales associates responsible, and conduct great customer service.
- Key Contributions:
- Employee development
- Hiring and training new employees
- Time management
Retail Specialist
Under Armour
01.2014 - 01.2016
- Responsibilities include inventory management, sales, and customer service.
- Key contributions:
- Inventory management and logistics
- Project management
Field Technician
Blue Pride Pools
01.2007 - 01.2016
- Responsibilities include weekly maintenances, pool openings, pool closings, equipment service and customer service.
- Key Contributions:
- Increased new sales by 25% last year.
- Increased weekly maintenance customers by 10%.
Area Supervisor
Six Flags Great Adventure
01.2010 - 01.2014
- Responsible for the administration and supervision of 55 employees. Responsibilities included budget forecasts, marketing, supervision and personnel management.
- Key contributions:
- Employee development
- Time management
- Daily audits
- Organizational policy monitoring
Cashier
Pathmark
01.2008 - 01.2009
- Customer service and sales.
Education
Bachelors - Business Administration
Rutgers University
12-2016
Associates - Business Administration
Brookdale Community College
05-2014
High School Diploma - undefined
Wall Township High School
06-2011
Skills
- Closing techniques
- CRM proficiency
- Performance tracking
- Financial acumen
- Multitasking
- Relationship building
- Sales operations
- Client relations
Timeline
Senior Client Account Executive
SHI
07.2025 - Current
Client Account Executive
SHI
10.2022 - 07.2025
Marine Surveyor
Lab Services Inc
10.2017 - 09.2022
Team Lead
Brookstone Management
01.2017 - 10.2017
Assistant manager
Under Armour
01.2016 - 01.2017
Retail Specialist
Under Armour
01.2014 - 01.2016
Area Supervisor
Six Flags Great Adventure
01.2010 - 01.2014
Cashier
Pathmark
01.2008 - 01.2009
Field Technician
Blue Pride Pools
01.2007 - 01.2016
Associates - Business Administration
Brookdale Community College
High School Diploma - undefined
Wall Township High School
Bachelors - Business Administration
Rutgers University