Jonathan Lombardi
Beacon,NY
Summary
Dynamic hospitality professional with a proven track record at Cosimo's On Union, excelling in customer service and upselling techniques. Recognized for developing loyal clientele and crafting signature cocktails. Strong multitasking abilities and a team player attitude drive exceptional guest experiences and boost beverage sales. Committed to maintaining high service standards.
Overview
14
14
years of professional experience
Work History
Bartender
Cosimo's On Union
Newburgh, NY
12.2023 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Manager / Bartender
Carters Restaurant
Beacon, NY
01.2020 - 04.2025
- Managed daily bar operations, ensuring efficient service and high customer satisfaction.
- Developed innovative cocktail recipes, enhancing drink menu offerings and attracting new clientele.
- Trained and mentored junior bartenders, promoting skill development and teamwork.
- Monitored compliance with health and safety regulations, maintaining a clean and safe working environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Landscape Worker
Marc’s Landscaping
Cold Spring, NY
09.2017 - 10.2020
- Operated landscaping equipment including mowers, trimmers, and blowers to maintain property aesthetics.
- Assisted in planting, pruning, and mulching to enhance garden design and health.
- Followed safety protocols while performing tasks to ensure a secure work environment.
- Collaborated with team members to complete projects efficiently and on schedule.
Server
Leo’s Restaurant
Wappingers Falls, NY
06.2013 - 12.2019
- Processed customer orders efficiently using point-of-sale systems to ensure accuracy.
- Trained new servers on operational procedures and customer service standards.
- Adapted quickly to changing demands during peak hours, ensuring smooth service flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Electrician
Ricci Electric
Cold Spring, NY
08.2014 - 09.2017
- Installed and maintained electrical systems in residential and commercial properties.
- Diagnosed electrical issues using testing equipment and troubleshooting techniques.
- Collaborated with team members to complete projects on schedule and within safety standards.
- Assisted in the installation of lighting fixtures, outlets, and circuit breakers.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Bus Boy
Hudson House Bed And Breakfast Inn
Cold Spring, NY
01.2013 - 09.2013
- Assisted servers in delivering food and beverages to guests efficiently.
- Maintained cleanliness of dining areas and utensils, ensuring high standards of hygiene.
- Restocked supplies and organized inventory for seamless service operations.
- Collaborated with kitchen staff to expedite order preparation and delivery processes.
- Supported customer service by promptly addressing guest requests and concerns.
- Monitored dining room atmosphere, adjusting lighting and music to enhance guest experience.
- Participated in team meetings to discuss workflow improvements and service enhancements.
- Trained new busboys on best practices for cleanliness and customer interaction techniques.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Dish Washer
River View Restaurant
Cold Spring, NY
01.2012 - 01.2013
- Operated dishwashing equipment to ensure cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and cookware for efficient workflow.
- Assisted kitchen staff by maintaining clean workstations during peak hours.
- Monitored inventory of cleaning supplies and reported shortages to management.
Education
Bachelor of Electrical Engineering -
Ridley Lowell Business And Technical
Poughkeepsie, NY09.2023
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Engaging personality
Customer service expertise
Responsible alcohol service
Menu memorization
Hospitality service expertise
Timeline
Bartender
Cosimo's On Union
12.2023 - Current
Manager / Bartender
Carters Restaurant
01.2020 - 04.2025
Landscape Worker
Marc’s Landscaping
09.2017 - 10.2020
Electrician
Ricci Electric
08.2014 - 09.2017
Server
Leo’s Restaurant
06.2013 - 12.2019
Bus Boy
Hudson House Bed And Breakfast Inn
01.2013 - 09.2013
Dish Washer
River View Restaurant
01.2012 - 01.2013
Bachelor of Electrical Engineering -
Ridley Lowell Business And Technical