Jonathan Marse
Schriever,LA
Summary
Results-oriented server with a focus on enhancing customer experiences and driving sales through effective upselling. Proven ability to coordinate with kitchen staff for timely food delivery. Dedicated professional skilled in customer relationship management and communication. Successfully collaborated with teams to streamline kitchen operations and deliver exceptional service during peak hours.
Overview
4
4
years of professional experience
Work History
Server
Peppers Pizzeria
Thibodaux, Louisiana
10.2025 - Current
- Delivered excellent customer service by efficiently processing orders and ensuring customer satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery to guests.
- Upsold daily specials to enhance customer experience and increase sales revenue.
- Provided exceptional service to a high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, addressed inquiries, and recommended specials to enhance dining experience and drive sales.
Kitchen Manager
Rotolo's Pizzeria
Destrehan, Louisiana
02.2022 - 10.2025
- Trained and mentored kitchen staff on food preparation and safety standards.
- Managed inventory control and food ordering processes to ensure kitchen efficiency.
- Managed ordering of ingredients and supplies to ensure optimal inventory levels in the kitchen.
- Developed and implemented kitchen policies and procedures to uphold quality standards.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Coordinated with front-of-house staff to enhance service flow during peak hours.
- Received and organized paper goods and food ingredients in kitchen storage areas.
Education
High School Diploma -
Destrehan High School
Destrehan05-2023
Skills
- Sanitation practices
- Customer relationship management
- Upselling techniques
- Order processing
- Inventory control
- Time management
Timeline
Server
Peppers Pizzeria
10.2025 - Current
Kitchen Manager
Rotolo's Pizzeria
02.2022 - 10.2025
High School Diploma -
Destrehan High School