Jonathan Martin
St. Louis ,MO
Summary
Dynamic security professional with extensive experience at A&A Security and the Texas Department of Criminal Justice. Proven track record in incident reporting and conflict resolution, enhancing safety protocols and team performance. Recognized for superior customer service and effective problem-solving, i’ve been promoted to a supervisor position at every job that I ever hadconsistently achieving optimal security outcomes and fostering strong relationships.
Overview
2027
2027
years of professional experience
Work History
Security Officer
A&A Security
St Louis, MO
2024 - Current
- Monitored premises to identify and address unauthorized activities.
- Conducted regular patrols to support safety and security of property.
- Responded to alarms and incidents with a focus on effective resolution.
- Assisted in onboarding new security personnel by providing training on protocols and procedures.
- I also was a field supervisor for A&A security
Store Manager
Hibbett Sports
St Louis, MO
10.2012 - 04.2023
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
- Developed staff training programs to enhance product knowledge and customer service skills.
- Implemented visual merchandising strategies, improving store appeal and customer engagement.
- From treasure 2021 to 2023 I had the best inventory in the whole company
Correctional Officer
Texas Department of Criminal Justice, TDCJ
Fresno, TX
09.1999 - 2008
- Monitored inmate behavior to ensure compliance with safety regulations and institutional policies.
- Conducted regular inspections of facilities to identify security vulnerabilities and enhance safety protocols.
- Facilitated conflict resolution between inmates through effective communication techniques and de-escalation strategies.
- Maintained accurate records of inmate activities, incidents, and disciplinary actions in accordance with established procedures.
- I was promoted to Sergeant in March 2005
Education
High School Diploma -
Hastings High School
Houston, Texas06.1997
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Superior customer service
Complex Problem-solving
Relationship building and management
Conflict de-escalation
Conflict resolution techniques
Timeline
Store Manager
Hibbett Sports
10.2012 - 04.2023
Correctional Officer
Texas Department of Criminal Justice, TDCJ
09.1999 - 2008
Security Officer
A&A Security
2024 - Current
High School Diploma -
Hastings High School