Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Martinez

Conroe,TX

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Team Lead

Whataburger
07.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Team Member

Whataburger
06.2016 - 07.2022
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Grocery Team Member

Food Town
06.2015 - 06.2016
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.

Education

High School Diploma -

Spring High School
Spring, TX
06.2016

Skills

  • Product Knowledge
  • Multitasking and Organization
  • Crew Coordination
  • Heavy Lifting
  • Production Monitoring
  • Performance Improvement
  • Employee Evaluation
  • Crew Management
  • Time Management
  • Complaint Resolution

Timeline

Team Lead

Whataburger
07.2022 - Current

Team Member

Whataburger
06.2016 - 07.2022

Grocery Team Member

Food Town
06.2015 - 06.2016

High School Diploma -

Spring High School

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Jonathan Martinez