Jonathan Martinez
Chula Vista,CA
Summary
Dedicated and experienced EMT professional with over a year of hands-on experience providing emergency medical care and supporting in fast-paced emergency situations. Committed ensuring the highest level of patient care by possessing strong knowledge of emergency medical procedures, equipment, and protocols. Adept at making informed decisions and remaining calm in high-stress emergency situations and working collaboratively with a diverse team of healthcare providers. Eager to bring my skills and passion for emergency medicine to my next opportunity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
EHS Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
10.2023 - Current
- Managed team of EMTs ensuring quality of care and review documentation.
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, checking all safety equipment is operational and providing maintenance when needed.
- Investigated, Identified, and eliminated hazards posed to staff and guests.
- Collaborated with duty managers and department supervisors to maintain and inform daily operations.
- Continued to provide emergency medical care to guests and ambassadors.
Emergency Medical Technician
SeaWorld Parks & Entertainment
07.2022 - Current
- Evaluated emergency patients by doing on field patient assessments and treatment.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Conducted equipment checks to maintain continuous and safe operation.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical terminology.
- Completed and managed documentation relating to workers comp and PCRs.
Guest Arrival Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
03.2022 - 07.2022
- Coordinated with supervisors to balance staffing as workloads changed.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives and goals.
- Conducted employee audits to provide feedback and set expectations for future job performance.
- Identified issues, analyzed information and provided solutions to problems.
- Supervised team of more than 50 staff members.
Guest Arrival Ambassador
SeaWorld Parks & Entertainment
04.2021 - 10.2021
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked flexible hours; night, weekend, and holiday shifts.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Input customer reservations, payment sources and contact details into system.
- Collected parking fees, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Communicated in English and Spanish to assist guests.
Cashier
Margaritas Kitchen & Cantina
01.2018 - 04.2020
- Operated cash register for cash, check, and credit card transactions maintaining accuracy.
Education
Associate of Science - Fire Science
Southwestern College
Chula Vista, CA06.2023
Certificate Of Achievement - Emergency Medical Technology
Southwestern College
Chula Vista, CA05.2022
High School Diploma -
Sweetwater High School
National City, CA06.2020
Skills
- Emergency Medical Care
- First Aid
- Critical Decision-Making Skills
- Logical Reasoning
- Daily Equipment Care and Maintenance
- Medical Records Management
- Radio Usage
- Physical Conditioning
Certification
- EMT - SD County #E175143 (3/2022)
- BLS First Aid/CPR (1/2022)
Timeline
EHS Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
10.2023 - Current
Emergency Medical Technician
SeaWorld Parks & Entertainment
07.2022 - Current
Guest Arrival Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
03.2022 - 07.2022
Guest Arrival Ambassador
SeaWorld Parks & Entertainment
04.2021 - 10.2021
Cashier
Margaritas Kitchen & Cantina
01.2018 - 04.2020
Associate of Science - Fire Science
Southwestern College
Certificate Of Achievement - Emergency Medical Technology
Southwestern College
High School Diploma -
Sweetwater High School