Welcomes and trains all new associates hired into the food and beverage department, as well as other departments such as fulfillment and inbound
Completes orders fulfilled online, pack and ship to guest
Unloads incoming trucks of merchandise with a team of 10 associates
Help guest returns, exchanges, and other service and engagement requests by guests.
Divergent marketing solutions
11.2023 - 03.2024
Directly work with clients going door to door offering products such as water utility plans, mobile phones, upgrades, service plans, etc
Entered leadership by generating 60+ door to door sales a week (average 50 hours) and became a trainer teaching new hires effective ways to learn how to sell.
Amazon Learning Ambassador
09.2022 - 11.2023
Greet, tour, assign learning and safety courses for new hires
Daily preparation of packages (up to 120,000) for delivery drivers and partner companies
Directing truck drivers and associates to efficiently and safely unload delivery trucks
Delegate, manage, and complete workload for daily operations to team of 80-120 associates.
Assistant Store Manager of Operations and Merchandise
99 Cents Only
07.2019 - 09.2022
Successfully managed store openings/closing for 12 stores overlooking teams consisting from 5 to 60 employees
Hire, develop, train, and coach associates in creating quality teams that strive for the best possible outcome
Accounting for all merchandise/sales/and policies to ensure the store has all operations running accordingly per corporate policy/and state regulations.
Education
High School Diploma -
San Ysidro High
Psychology and Business Management
San Diego State University
San Diego Mesa College
01.2024
Skills
Very knowledgeable with money handling, numbers, monetary tasks, etc
Very social, friendly, and patient when providing customer service
Strong Public Speaker/able to speak to groups of people and create business
Quick learner and trainer/adapts well and quickly in new environments as well as changes in a current environment as well as help others learn how to effectively handle their role/position
Team leader/can effectively run and coach a team of co-workers while performing my own assigned tasks
Problem Solver/will do everything in my power to solve a problem and learn from the solution for future problems
Certification
Mobile app developement
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Divergent marketing solutions
11.2023 - 03.2024
Target ; Food and Beverage Expert Trainer
09.2022 - Current
Amazon Learning Ambassador
09.2022 - 11.2023
Assistant Store Manager of Operations and Merchandise