Jonathan Mason
Stockbridge,GA
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Independent Contractor
HandtoHand Logistics Llc.
04.2022 - Current
- Ensure reliable and timely delivery of medical products to businesses and homes, creating direct and seamless connection between medical facilities and patients with reduced wait times
- Utilize time management and analysis skills to proactively stay ahead of traffic changes and make on-time deliveries
- Implement tracking and delivery confirmation systems, ensuring accurate and organized transaction records that enhance customer satisfaction and loyalty, resulting in increased business opportunities.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Warehouse Supervisor
Georgia Crown Distributing Co.
12.2020 - 04.2022
- Promoted to warehouse supervisor after designing and implementing a new Excel database system for the company that allowed for cross-departmental access to accurate and updated product data, establishing a new company standard for data collection and management
- Conducted daily updates within Excel database, including maintaining accuracy of product information for sales department, which ensured data accessibility and led to an increase in sales
- Manipulated spreadsheets to accommodate new products using the count, max, and the days/month/years functions in excel.
- Supervised shipping and receiving, distribution and workplace safety.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Handled day-to-day shipping and receiving overseeing more than [10 to 20000] packages per day.
Merchandiser
Georgia Crown Distributing Co.
08.2017 - 12.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Arranged consistent shelves, bins, and racks at [20] locations by following established planograms.
Warehouse Operations Associate
Georgia Crown Distributing Co.
02.2006 - 08.2017
- Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
- Collaborated closely with other departments such as purchasing, production and sales teams in order to resolve any potential issues related to stocking or availability.
- Assisted in annual physical inventories that ensured accurate count data was reported to management.
- Aided in scheduling deliveries with carriers to minimize delays and improve customer satisfaction rates.
- Reduced shipping errors by meticulously cross-checking invoices with actual shipments.
- Facilitated seamless communication between departments to ensure timely delivery of goods to customers.
- Consistently lifted materials weighing as much as [50] pounds.
Education
Google Certificate - Data Analytics
Merit America
Virtual10.2023
Skills
- Problem-Solving
- Collaboration
- Attention to Detail
Client Relationship Building
Workload Management
Deadline Adherence
Projects
[LINK] [DA DEMO], 09/2023, Imported a dataset on Sales by flavor in Google sheets, Created a chart using the dataset Imported into Google Sheets., Edited the chart to make the data easier to understand.
Certification
- Certified [Hippa] [HandtoHand Logistics Llc.] - [Jan 2023]
Timeline
Independent Contractor
HandtoHand Logistics Llc.
04.2022 - Current
Warehouse Supervisor
Georgia Crown Distributing Co.
12.2020 - 04.2022
Merchandiser
Georgia Crown Distributing Co.
08.2017 - 12.2020
Warehouse Operations Associate
Georgia Crown Distributing Co.
02.2006 - 08.2017
Google Certificate - Data Analytics
Merit America