Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Mattingly

Bowling Green,KY

Summary

I am Goal-Oriented, Self-Driven, & Hard Worker. Was running my business full time for past few years (hiring; training; budgeting; website creating; customer service; & collaborating with employees to get jobs done).

Currently looking for a full time job, & decided to continue my business on the days im scheduled off from the job, as the season is the slowing down.

I have an entrepreneurial, forward-thinking mindset, and drive to succeed.

Overview

5
5
years of professional experience

Work History

CEO/Detailer Technician

Slickity Smooth Detailing
Louisville, KY
01.2021 - Current
  • Developed and implemented strategic business plans to increase company profitability.
  • Created and maintained relationships with customers, & suppliers.
  • Managed team members to ensure successful execution of projects in a timely manner.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Developed strategies for improving customer service standards throughout the company.
  • Drove company vision with collaborative employee engagement techniques and strategic leadership.

Manager Associate II

Hertz Car Rental
Louisville, KY
10.2021 - 07.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Had regular meetings with executive staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Provided leadership during times of organizational change or crisis situations.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Games Attendant - LEAD/Trainer

Main Event Entertainment
Louisville, KY
03.2019 - 12.2020
  • Greeted guests and provided assistance with game instructions.
  • Maintained a clean and safe environment, ensuring all safety regulations were followed.
  • Monitored the redemption counter to ensure proper ticket distribution.
  • Provided customer service by answering questions about game rules, prizes, and other related inquiries.
  • Encouraged guests to purchase tokens or tickets for additional play time.
  • Assisted with restocking shelves with merchandise such as plush toys, candy.
  • Worked closely with management team to develop new ideas for promotions and marketing campaigns.
  • Helped organize staff schedules to ensure adequate coverage during peak hours.
  • Assisted with training new employees on how to use the gaming systems properly.

Education

Vocational/Trade School - Auto Collision Tech

Prosser Career Education Center
New Albany, IN
06.2017

High School Diploma -

Jeffersonville High School
Jeffersonville, IN
06.2017

Skills

  • Business Planning
  • Self-Driven
  • Leadership
  • Hiring/Training Staff
  • Collaborative (Team Work Player)
  • Open Minded
  • Customer Service
  • Conflict Resolution
  • Hard Worker
  • Quick Learner

Timeline

Manager Associate II

Hertz Car Rental
10.2021 - 07.2022

CEO/Detailer Technician

Slickity Smooth Detailing
01.2021 - Current

Games Attendant - LEAD/Trainer

Main Event Entertainment
03.2019 - 12.2020

Vocational/Trade School - Auto Collision Tech

Prosser Career Education Center

High School Diploma -

Jeffersonville High School
Jonathan Mattingly