Jonathan McCallion
Somersworth,NH
Summary
Dynamic business development leader with a proven track record at Market Street Enterprises, excelling in budget management and vendor relations. Skilled in contract negotiation and fostering key account relationships, I drive process improvements that enhance customer satisfaction and operational efficiency. Committed to delivering impactful results through strategic planning and collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Business Development
Market Street Enterprises
SOMERSWORTH, NH
11.2020 - Current
- Presented business development plans to executive leadership for approval and support.
- Oversaw budget planning and resource allocation for business development projects.
- Developed and tracked marketing initiative budgets and expenses, ensuring alignment with business objectives.
- Resolved customer complaints related to sales and service, enhancing overall customer satisfaction.
- Conducted regular property inspections to ensure regulatory compliance.
- Negotiated leases, rental agreements, and contractual documents for property management activities.
- Coordinated vendor procurement for essential services, streamlining processes for repairs and renovations.
Territory Manager
Pioneer Sales
Woburn, Massachusetts
05.2023 - 06.2025
- Cultivated relationships with key accounts, enhancing customer loyalty and satisfaction.
- Managed territory operations, optimizing product distribution and reinforcing customer engagement.
- Visited stores weekly to strengthen customer relationships. within assigned territory to maintain strong connections.
- Conducted training sessions for sales representatives, improving product knowledge and enhancing sales techniques.
- Gathered customer feedback to enhance delivery processes.
Manufacturers Rep
Dave Swain Associates
Westford, MA
07.2015 - 04.2023
- Trained end users, dealers, and consultants on equipment fundamentals, enhancing their understanding of product tiers.
- Conducted pre-sale and post-sale site visits in New England territory, maintaining test kitchen to support customer needs.
- Collaborated with territory managers on projects / demos & shows.
- Represented all of our Manufacturers at special shows outside of New England.
- Designed kitchens that optimized production processes for various end users.
- Maintained specifications and quotes in AQ,CRM,ORGO, and SpecPath.
Education
Certification HVAC - Refrigeration HVAC
The New Hampshire School Of Mechanical Trades
Hampton, NH06.2021
AOS - CULINARY IN CULINARY ARTS
The Culinary Institute of America
Hyde Park, NEW YORK, US11.1994
Skills
- Equipment maintenance and operation
- Process improvement strategies
- Product knowledge
- Vendor relations management
- Food service safety
- Budget management
- Business development and marketing
- Key account management
- Lead generation and contract negotiation
Certification
- Serve Safe
- 608 Universal
Timeline
Territory Manager
Pioneer Sales
05.2023 - 06.2025
Director of Business Development
Market Street Enterprises
11.2020 - Current
Manufacturers Rep
Dave Swain Associates
07.2015 - 04.2023
Certification HVAC - Refrigeration HVAC
The New Hampshire School Of Mechanical Trades
AOS - CULINARY IN CULINARY ARTS
The Culinary Institute of America