Summary
Overview
Work History
Education
Skills
References
Timeline
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Jonathan McKean

Union,Missouri

Summary

Dynamic Client Success Manager with over 7 years at Cox Automotive, excelling in account management and client retention. Recognized for exceptional sales performance, I leverage data analytics and relationship-building skills to drive growth and mentor teams, achieving significant results in a competitive market.

Overview

25
25
years of professional experience

Work History

Client Success Manager

Cox Automotive
St Louis, MO
10.2017 - Current

Results-driven Client Success Manager with over 7 years of experience at Cox Automotive, specializing in account growth, performance management, and client retention. Recognized for outstanding sales performance and leadership skills.

  • Managed a territory in the St. Louis DMA, focusing on franchise and independent dealerships.
  • 2019 Salesperson Of The Year
  • Participated in Emerging Leaders training in Dallas, Texas, enhancing leadership and strategic skills.
  • Involved in the Mentor Program since 2020, mentoring several employees to foster professional growth.

General Sales Manager

Schicker Ford of Union
Union, MO
04.2006 - 06.2017
  • Oversaw sales and production for both the sales and finance departments.
  • Built and trained a high-performing sales team, providing daily coaching on sales techniques, turnover strategies, finance processes, and product knowledge.
  • Ensured smooth operations and excellent customer service across all departments.
  • Achieved Ford Master Certification in Sales Management.

Sales Manager/Assistant Finance Manager

Long Ford Sales
Eureka, MO
05.2003 - 03.2006
  • Initially joined as Assistant Sales Manager, then promoted to Sales Manager and Asst. Finance Manager.
  • Managed day-to-day sales operations, providing leadership and training to the sales team.
  • Oversaw the finance department, ensuring compliance and customer satisfaction.
  • Played a key role in boosting sales performance and profitability.

Master Certified Sales Consultant

Chris Auffenberg Ford Lincoln
Washington, Missouri
02.2000 - 02.2003

Consistently exceeded sales goals delivering exceptional customer service

Achieved ford master certification displaying product expertise and professionalism

Built strong client relationships through a consultative sales approach

Education

Sales & Marketing

East Central College
Union

Skills

  • Account management
  • Client retention
  • Sales strategy
  • Performance management
  • Data analysis
  • Customer service
  • Relationship building
  • Employee training
  • Cross-functional collaboration
  • Negotiation skills
  • Customer service and support
  • Client relationship management
  • Data analytics

References

References available upon request.

Timeline

Client Success Manager

Cox Automotive
10.2017 - Current

General Sales Manager

Schicker Ford of Union
04.2006 - 06.2017

Sales Manager/Assistant Finance Manager

Long Ford Sales
05.2003 - 03.2006

Master Certified Sales Consultant

Chris Auffenberg Ford Lincoln
02.2000 - 02.2003

Sales & Marketing

East Central College
Jonathan McKean