Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jonathan Metz Solano

Phoenix,AZ

Summary

Encouraging leader and problem-solver with talents for team building, leading and motivating, as well as excellent patient relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to applying training, monitoring and troubleshooting abilities in real world situations to provide ideal outcomes and goals.

Overview

4
4
years of professional experience

Work History

Process Assistant Manager

Amazon
10.2020 - 04.2022
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Maintenance Engineer

Marriot Hotel
12.2019 - 06.2020
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Positively engaged with customers and maintained professional appearance as company representative.

Restaurant Busser/Food Runner

Ocotillo Restaurant
03.2018 - 04.2022
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.

Education

Associate of Science - Respiratory Care

Carrington College - Phoenix
Phoenix, AZ
11.2023

High School Diploma -

North High School
Phoenix, AZ
05.2019

Skills

  • Employee Coaching and Mentoring
  • Managing Operations and Efficiency
  • Performance Tracking and Evaluations
  • Technical Proficiency
  • Problem-Solving
  • Team Building
  • Stocking and Replenishing
  • High-Energy and Stamina
  • Social Perceptiveness
  • Cleaning and Sanitizing
  • Root Cause Analysis

Languages

Spanish
Native or Bilingual

References

Andres Vasquez - Amazon Area Manager

(602) 828-5465


Brendan Adame - Ocotillo General Manager 

(623) 810-4064


Cristina Iovite - Amazon Process Assistant 

(602) 350-8114

Timeline

Process Assistant Manager

Amazon
10.2020 - 04.2022

Maintenance Engineer

Marriot Hotel
12.2019 - 06.2020

Restaurant Busser/Food Runner

Ocotillo Restaurant
03.2018 - 04.2022

Associate of Science - Respiratory Care

Carrington College - Phoenix

High School Diploma -

North High School

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Jonathan Metz Solano