Eyram Dzokoto
Philadelphia,PA
Summary
Hardworking and fast learning with 5 years of experience in diverse roles, showcasing strong organizational and leadership skills. Demonstrates a collaborative spirit and excels in customer service, childcare, and administrative work. Aims to leverage teamwork and people-oriented skills to deliver compassionate and efficient patient care. Currently looking to settle down and grow with a company.
Overview
6
6
years of professional experience
Work History
Process Assistant manager
Amazon
Philadelphia, PA
08.2024 - 11.2024
- Monitor workflow
- Support shift manager
- Train associates
- Resolve issues
- Maintain records
- Ensure compliance
- Implement improvements
- Communicate with team
Barista
Starbucks
Ardmore, PA
02.2023 - 08.2024
- Greeted and assisted customers
- Prepared and served beverages and food items
- Operated cash registers and handled transactions
- Maintained cleanliness of the store
- Restocked inventory and supplies
- Followed safety and sanitation guidelines
- Collaborated with team for efficient service
- Trained new employees
Childcare worker
Essex County Daycare
Newark, NJ
01.2022 - 02.2023
- Provided individualized care and support
- Assisted with daily routines and activities
- Implemented educational and therapeutic programs
- Maintained a safe and nurturing environment
- Communicated with parents about progress
- Collaborated with therapists and educators
- Monitored and documented behavior and development
Front desk concierge
Hilton Woodcliff
Bergen, NJ
01.2020 - 03.2022
- Greet and assist guests
- Handle check-ins and check-outs
- Provide information about the hotel and local area
- Make reservations and arrange services
- Address guest inquiries and complaints
- Maintain a welcoming lobby environment
Employee
Amina's Braiding Shop
Newark, NJ
10.2020 - 04.2021
- Greeted and scheduled clients
- Assisted with hair braiding and styling
- Managed appointments and customer flow
- Maintained cleanliness of the shop
- Restocked braiding supplies
- Processed payments and handled transactions
- Provided customer service and addressed inquiries
- Demonstrated leadership by managing daily operations, ensuring punctuality and efficiency in service
Forensic Science student
John Hopkins CTY
Maryland
05.2019 - 08.2020
- Assisted in evidence collection and analysis
- Conducted laboratory tests and experiments
- Documented findings and maintained records
- Prepared reports and case files
- Supported senior forensic scientists in investigations
- Ensured adherence to safety and procedural protocols
- Participated in crime scene investigations
- Utilized forensic software and tools
- Analyzed forensic data at John Hopkins CTY, enhancing investigative accuracy with attention to detail
Education
High School Diploma -
Darrow School
New Lebanon, NY06-2023
Certificate - Medical Assistance
The College of Health Care Professions
Online Skills
- Customer service
- Problem solving
- Time management
- Leadership skills
- Behavior management
- Safety protocols
Languages
Ewe
Native/ Bilingual
Timeline
Process Assistant manager
Amazon
08.2024 - 11.2024
Barista
Starbucks
02.2023 - 08.2024
Childcare worker
Essex County Daycare
01.2022 - 02.2023
Employee
Amina's Braiding Shop
10.2020 - 04.2021
Front desk concierge
Hilton Woodcliff
01.2020 - 03.2022
Forensic Science student
John Hopkins CTY
05.2019 - 08.2020
High School Diploma -
Darrow School
Certificate - Medical Assistance
The College of Health Care Professions
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