Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jonathan Morales

Wyoming,MI

Summary

Versatile and results-driven professional with a proven track record at SpartanNash and Walmart, adept in enhancing team productivity and customer satisfaction. Skilled in bilingual communication and inventory management, I excel in fostering professional growth and streamlining operations. My strong work ethic and integrity have significantly contributed to achieving and surpassing goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Deli Team Lead

SpartanNash
10.2019 - Current
  • Led a team of deli associates, fostering teamwork and improving overall productivity levels.
  • Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
  • Conducted regular equipment maintenance checks for optimal performance and minimal downtime.

Fresh Cap Supervisor

Walmart
01.2016 - 08.2018
  • Mentored junior staff members, fostering professional growth and development within the team.
  • Streamlined communication between departments by establishing effective channels that facilitated information sharing and collaboration.
  • Managed inventory levels effectively, reducing waste and ensuring timely fulfillment of customer orders.
  • Handled employee concerns professionally, resolving issues promptly while preserving positive workplace morale.

Paint Sales Rep

Sevens Paint
01.2014 - 01.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Journeyman Meat Cutter

SpartanNash
02.2011 - 01.2014
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.

Medical Interpreter

AmeriCorps Program
01.2024 - 01.2011
  • Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
  • Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.

Education

High-school Deploma -

Rogers High School
Wyoming, MI

Skills

  • Strong Work Ethic
  • Honesty and Integrity
  • Flexible Schedule
  • Data Entry
  • Inventory Counts
  • Bilingual
  • Food Safty Certified

Certification

  • Food safty certified
  • Medical interpretation certified (spanish)

Languages

Spanish
Native or Bilingual

Timeline

Medical Interpreter

AmeriCorps Program
01.2024 - 01.2011

Deli Team Lead

SpartanNash
10.2019 - Current

Fresh Cap Supervisor

Walmart
01.2016 - 08.2018

Paint Sales Rep

Sevens Paint
01.2014 - 01.2016

Journeyman Meat Cutter

SpartanNash
02.2011 - 01.2014

High-school Deploma -

Rogers High School
Jonathan Morales