Jonathan Morales
Wyoming,MI
Summary
Versatile and results-driven professional with a proven track record at SpartanNash and Walmart, adept in enhancing team productivity and customer satisfaction. Skilled in bilingual communication and inventory management, I excel in fostering professional growth and streamlining operations. My strong work ethic and integrity have significantly contributed to achieving and surpassing goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deli Team Lead
SpartanNash
10.2019 - Current
- Led a team of deli associates, fostering teamwork and improving overall productivity levels.
- Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
- Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
Fresh Cap Supervisor
Walmart
01.2016 - 08.2018
- Mentored junior staff members, fostering professional growth and development within the team.
- Streamlined communication between departments by establishing effective channels that facilitated information sharing and collaboration.
- Managed inventory levels effectively, reducing waste and ensuring timely fulfillment of customer orders.
- Handled employee concerns professionally, resolving issues promptly while preserving positive workplace morale.
Paint Sales Rep
Sevens Paint
01.2014 - 01.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Journeyman Meat Cutter
SpartanNash
02.2011 - 01.2014
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
Medical Interpreter
AmeriCorps Program
01.2024 - 01.2011
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Education
High-school Deploma -
Rogers High School
Wyoming, MISkills
- Strong Work Ethic
- Honesty and Integrity
- Flexible Schedule
- Data Entry
- Inventory Counts
- Bilingual
- Food Safty Certified
Certification
- Food safty certified
- Medical interpretation certified (spanish)
Languages
Spanish
Native or Bilingual
Timeline
Medical Interpreter
AmeriCorps Program
01.2024 - 01.2011
Deli Team Lead
SpartanNash
10.2019 - Current
Fresh Cap Supervisor
Walmart
01.2016 - 08.2018
Paint Sales Rep
Sevens Paint
01.2014 - 01.2016
Journeyman Meat Cutter
SpartanNash
02.2011 - 01.2014
High-school Deploma -
Rogers High School