Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jonathan Moua

Fresno,CA

Summary

Accomplished Automotive Mechanical Manager with a proven track record at CarMax AutoSuperstore, mentoring and developing teammates in all areas of automotive repair. Skilled in automotive repairs, document review and relationship building, I have led and initiated processes and training by optimizing resources and time. My approach to teaching, training and mentoring has significantly contributed to team success and continuous growth by maintaining a fair and consistent process that focuses on engagement and inclusion.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Automotive Mechanical Manager

CarMax AutoSuperstore
01.2007 - Current
  • Developed innovative solutions to complex automotive mechanical problems, improving overall system performance.
  • Optimized resource allocation with careful planning, resulting in cost savings and increased productivity.
  • Established safety protocols for all team members, reducing workplace accidents and maintaining a safe work environment.
  • Facilitated training sessions for staff staff members, peers and associates on new equipment usage or procedures promoting consistent performance across the team.
  • Evaluated employee performance through regular reviews providing daily constructive feedback for individual growth and overall team success.
  • Reviewed technical diagrams and specifications to ensure accuracy, minimizing errors during repair processes and production stages.
  • Communicated effectively with associates, customers and peers about projects'' status updates ensuring transparency throughout each stage.
  • Initiate and collaborate with multiple areas of the business on engagement activities and ideas for continuous growth in all areas of the business.

Automotive Maintenance and Repair Technician

Fresno Chrysler Dodge Jeep
04.2006 - 12.2006
  • Streamlined workflow processes by maintaining accurate records of completed repairs and required follow-up actions.
  • Optimized building functionality by performing regular preventaive maintenance on automotive vehicles.
  • Provided exceptional customer service by completing repair tasks within established timeframes and communicating updates to customer advisors as necessary.

Education

Some College (No Degree) - Automotive Repair

Fresno City College
Fresno, CA

Skills

  • Document review, interpretation and reporting
  • Excellent communication adaptability to audience
  • Planning and scheduling tasks, lessons and goals
  • Relationship building in multi-cultural/multi-social communities
  • Training and mentoring

Accomplishments

Trained and developed automotive interested adults of young and old to become Master ASE certified technicians.

Traveled across California to teach and implement proper automotive repairs and processes that improved and maintained consistent execution and customer service satisfaction.

Certification

A1 Engine Repair ASE certification

A4 Suspension and Steering ASE certification

A5 Brakes ASE certification

A8 Engine Performance ASE certification

Languages

Hmong
Limited Working

Timeline

Automotive Mechanical Manager

CarMax AutoSuperstore
01.2007 - Current

Automotive Maintenance and Repair Technician

Fresno Chrysler Dodge Jeep
04.2006 - 12.2006

Some College (No Degree) - Automotive Repair

Fresno City College

Similar Profiles

CREATE PROFILE
Jonathan Moua