Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Delivery
Boar's Head Brand
Ridgeland, SC
03.2024 - Current
Picked orders for delivery.
Drove routes between 8-10 hours a day, with a range of up to 100 miles.
Successfully performed within delivery schedules.
Provided merchandising support in store for multiple locations.
Kept appropriate documentation of routes and reported errors to the pick team.
Laser Technician
Fire & Pine
Ridgeland, SC
07.2023 - 01.2024
Programmed laser machines for specific cutting jobs according to customer specifications.
Repaired defective components within the laser system using specialized hand tools and diagnostic equipment.
Analyzed data from previous operations to determine areas for improvement in terms of speed, accuracy.
Reviewed drawings and blueprints prior to programming the laser machine for a particular job.
Maintained schedules of machines to best satisfy customer requirements based on daily production schedules as supplied by production control.
In-Store Food Court General Manager in Training
Pilot Flying J Travel Center
Hardeeville, SC
02.2023 - 06.2023
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Adhered to all health department regulations regarding food storage and preparation.
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Monitored stock levels of ingredients to ensure timely delivery of fresh product.
Assisted with kitchen relief during peak times as needed.
General Manager
Club 51 Degrees
Savannah, GA
03.2013 - 11.2022
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Designed sales and service strategies to improve revenue and retention.
Analyzed sales data and identified areas where improvements could be made in terms of product offerings or pricing structures.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Ensured compliance with all applicable laws and regulations pertaining to alcohol service.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Trained employees on duties, policies and procedures.
Responded promptly to customer inquiries via phone or email regarding upcoming events at the club or general questions about its services .
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements; forming sustained strategic relationships with clients.
Collaborated with sound engineers, DJs, musicians., ensuring equipment is properly set up prior to events.
Took note of local competition and successful marketing strategies to increase profit.
Education
Bachelor of Arts - Political Science
Eckerd College
St. Petersburg, FL
06-2012
Bachelor of Arts - International Relations
Eckerd College
St. Petersburg, FL
06-2012
Bachelor of Arts - East Asian Studies
Eckerd College
St. Petersburg, FL
06-2012
Skills
Financial Administration
Expense Control
Sales
Business Development
Supply Chain Management
Operations Management
Service Quality Improvement
Workflow Planning
Resource Allocation
Excel Utilization
Customer Relationship Management
Customer Retention
Vendor Product
Loss Prevention
Safety and Security Procedures
Report Generation
Incident Response
Emergency Response
Security Team Leadership
Weapons Screening
CCTV Monitoring
Computer-Aided Design
Languages
Japanese
Limited
Accomplishments
-Minor in East Asian Studies
-Minor in Japanese
-Minor in International Relations
-Minor in Middle Eastern Studies
References
References available upon request.
Timeline
Delivery
Boar's Head Brand
03.2024 - Current
Laser Technician
Fire & Pine
07.2023 - 01.2024
In-Store Food Court General Manager in Training
Pilot Flying J Travel Center
02.2023 - 06.2023
General Manager
Club 51 Degrees
03.2013 - 11.2022
Bachelor of Arts - Political Science
Eckerd College
Bachelor of Arts - International Relations
Eckerd College
Bachelor of Arts - East Asian Studies
Eckerd College
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