Maintained high standards of customer service by building relationships with clients.
Provided coverage option information to assist clients in protecting assets.
Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Behavioral Health Technician
Magma Calm Home
San Tan Valley, AZ
12.2022 - 05.2023
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Conducted client rounds every Timeframe to check on residents.
Performed client intake procedures according to internal standards for new admissions.
Facilitated on-site activities, support groups and outings for clients.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
Treated clients and families with respect and dignity.
Safety Coordinator
US Pipe Fabrication
Phoenix, AZ
03.2022 - 09.2022
Conducted investigations into incidents and reported on findings.
Coached employees, managers and executives on effective safety policies.
Recommended changes to company culture to improve safety and meet changing demands.
Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.