Jonathan Nazareno
Los Angeles
Summary
Detail-oriented Golf Starter with 5 years of customer service experience in managing tee times and player flow on golf courses. Demonstrates strong communication and organizational skills to ensure seamless operations and enhance player satisfaction. Proven ability to foster teamwork and adapt in fast-paced environments while maintaining punctuality and focus.
Overview
5
5
years of professional experience
Work History
Golf Starter
Monterey Park Golf Club
Monterey Park, CA
07.2020 - Current
- Managed tee time scheduling to optimize flow and enhance customer experience.
- Coordinated group bookings, ensuring efficient service and satisfaction for all participants.
- Trained new staff on procedures, fostering a cohesive team environment and improving operational efficiency.
- Oversaw daily operations, resolving issues promptly to maintain high standards of service quality.
- Monitored pace of play, providing guidance to ensure timely rounds while enhancing guest enjoyment.
- Educated players on proper etiquette, reducing conflicts and enhancing overall enjoyment of the game.
- Improved pace of play with diligent monitoring and effective communication to players.
- Managed equipment rentals efficiently, ensuring availability for all guests in need.
- Maintained smooth golf course operations by efficiently managing tee times and group pairings.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CASkills
- Scheduling expertise
- Sales and upselling
- Customer service
- Problem-solving
- Time management
- Active listening
- Cash handling
- Employee training
Languages
Spanish
Limited Working
Timeline
Golf Starter
Monterey Park Golf Club
07.2020 - Current
High School Diploma -
Theodore Roosevelt High School