Rick Swann
Conroe,TX
Summary
Dynamic golf professional with strong interpersonal skills and expertise in golf rules, honed at Big Cedar Lodge. Enhanced golfer experiences through effective communication and efficient management of tee times, resulting in increased repeat business. Collaborated seamlessly with team members to ensure smooth operations and foster a welcoming atmosphere for all guests. Being an avid golfer myself, I enjoy working in the golf course environment. Enjoying what you do projects outward positivity and becomes contagious to all around you.
Overview
2
2
years of professional experience
Work History
Golf Starter
Big Cedar Lodge
02.2023 - 05.2025
- Assisted in training new starters on proper procedures, maintaining high standards of professionalism across the team.
- Maximized revenue by accurately tracking and reporting daily rounds played.
- Managed equipment rentals efficiently, ensuring availability for all guests in need.
- Enhanced golfer experience by providing timely and efficient starter services.
- Promoted a safe and enjoyable environment for all golfers through strict adherence to course rules and policies.
- Facilitated clear communication between golfers, marshals, and clubhouse staff for seamless coordination during busy periods.
- Streamlined check-in process, effectively communicating necessary information to golfers upon arrival.
- Improved pace of play with diligent monitoring and effective communication to players.
- Maintained smooth golf course operations by efficiently managing tee times and group pairings.
- Educated players on proper etiquette, reducing conflicts and enhancing overall enjoyment of the game.
- Utilized knowledge of weather conditions to make appropriate adjustments to schedules or play when required.
- Developed strong relationships with members, fostering a welcoming atmosphere at the facility.
- Increased repeat business by fostering positive connections with customers through friendly interactions and attentive service.
- Assisted in organizing tournaments, ensuring events ran smoothly from start to finish.
- Contributed to course success by collaborating with other staff members in various tasks and responsibilities.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
Education
Engineering
University of Texas
Austin, TXSkills
- Flexibility
- Strong interpersonal skills
- Golf rules expertise
- Teamwork
- Coordinates well with other departments to insure seamless operation
- Treats all members / guest with respect to insure a great golfing experience
- Manage tee times to facilitate pace of play
Accomplishments
Received associate of the month award after only 3 months being employed
Languages
English
Full Professional
Timeline
Golf Starter
Big Cedar Lodge
02.2023 - 05.2025
Engineering
University of Texas
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