JONATHAN Nelson
Phoenix,AZ
Summary
Proven achiever with a track record of enhancing sales for Satton Dish Network And Direct Tv through expert rapport building and persuasive techniques. Skilled in customer service and cash handling, demonstrated by mentoring new staff and significantly improving transaction accuracy. Reliably exceeds goals with integrity and a strong work ethic, contributing to substantial business growth.
Overview
1
1
year of professional experience
Work History
Door to Door Sales Rep
Satton Dish Network And Driect Tv
Abilene, TX
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
Cashire/Crew Member
Whataburger
Abilene, TX
09.2012 - 06.2013
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Mayer High School
Mayer, AZ04.2004
Skills
- Building rapport
- Goal-Oriented
- Persuasion techniques
- Objection handlingco
- Work Ethic and Integrity
- Customer Service
- Cash Handling
- Reliability and punctuality
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Cooking
Timeline
Cashire/Crew Member
Whataburger
09.2012 - 06.2013
Door to Door Sales Rep
Satton Dish Network And Driect Tv
High School Diploma -
Mayer High School