Jonathan Nguyen
Garland,TX
Summary
Professional Summary
Dedicated healthcare professional with extensive experience in patient
care and daily living assistance, committed to enhancing comfort and
safety through effective communication and problem-solving skills.
Proven ability to collaborate seamlessly with healthcare teams to uphold high standards of care, ensuring optimal patient outcomes in fast-paced environments. Expertise in maintaining a compassionate, patient-focused approach while executing tasks efficiently and adapting to changing needs. Strong emphasis on teamwork, adaptability, and achieving positive results, complemented by skills in patient communication, basic medical procedures, and maintaining a clean, safe environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Medical Assistant
SEVA Medicare
7501 Lakeview Pkwy Suite 135, Rowlett, TX 75088
05.2026 - Current
- Assisted in patient intake, ensuring accurate data entry and documentation.
- Coordinated appointment scheduling, optimizing workflow for healthcare providers.
- Supported clinical procedures by preparing instruments and maintaining sterile environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Implemented electronic health record systems, increasing efficiency of patient information management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
CNA
Teressa’s House
321 Tucker St, Argyle, TX 76226
08.2024 - 06.2025
- Administered daily personal care to residents, ensuring comfort and hygiene standards.
- Monitored vital signs and documented changes in health conditions for nursing staff review.
- Assisted in mobility support, employing safe techniques to enhance resident independence.
- Participated in team meetings to discuss patient care strategies and improve service delivery.
- Conducted regular safety checks to maintain a secure environment for residents and staff.
Team Member
Banh Mi 1
3212 N Jupiter Rd Ste 137, Garland, TX 75044
08.2023 - 07.2024
- Delivered exceptional customer service in high-volume settings, ensuring guest satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Operated point-of-sale systems accurately, processing transactions and handling cash efficiently.
- Monitored food safety regulations, ensuring compliance to maintain health standards in the restaurant.
Server
the Staffing Company
10935 Estate Ln Suite 325, Dallas, TX 75238
10.2021 - 04.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently, optimizing guest experiences during peak hours.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Maintained knowledge of daily specials and menu changes to provide informed recommendations.
Team Member
Whataburger
5060 S State Hwy 78,Sachse, TX 75048
10.2020 - 10.2021
- Ensured compliance with food safety standards and sanitation protocols during daily operations.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Improved customer satisfaction by delivering prompt, friendly, and efficient service.
- Monitored equipment performance, reporting issues to management for timely resolutions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Receptionist
Timjonsalon
1501 Preston Rd #300, Plano, TX 75093
08.2018 - 09.2020
- Managed front desk operations, ensuring efficient appointment scheduling and client check-in processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly for optimal client satisfaction.
- Maintained accurate records of appointments and transactions using salon management software to streamline operations.
- Coordinated communication between clients and stylists, enhancing workflow efficiency and service delivery.
Education
Bachelor of Science - Biology
Texas Women University
304 Administration Dr, Denton, TX 7620412-2025
High School Diploma -
Sachse High School
3901 Miles Rd, Sachse, TX 7504806-2022
Skills
- Vital signs monitoring
- Time management
- Flexibility and adaptability
- Safety precautions
- Patient care
- HIPAA compliance
- Basic life support
- Active listening
- Collecting vital signs
- Medical terminology knowledge
- Customer service
- Patient scheduling
Certification
- CNA - Certified Nurse Assistant (Expires July 30, 2026)
- EKG technician (Expires December 06, 2023)
- CMA - Certified Medical Assistant (Expires May 12,2027)
- TAB - Texas Alcoholic Beverage Commission (Expires December 02, 2024)
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Medical Assistant
SEVA Medicare
05.2026 - Current
CNA
Teressa’s House
08.2024 - 06.2025
Team Member
Banh Mi 1
08.2023 - 07.2024
Server
the Staffing Company
10.2021 - 04.2023
Team Member
Whataburger
10.2020 - 10.2021
Receptionist
Timjonsalon
08.2018 - 09.2020
High School Diploma -
Sachse High School
Bachelor of Science - Biology
Texas Women University
Extracurriculars
Key Club(August 2019 - June 2022)
- Participated in community service projects and volunteer events.
- Assisted in organizing fundraisers and school-wide service initiatives.
- Collaborated with peers to promote leadership, character, and service.
Group leader for Thiếu Nhi Thánh Thể (Eucharistic Youth group) (August 2016- June 2022)
- Organized retreats, volunteer events, and cultural celebrations.
- Developed teamwork and communication skills through group projects and religious education.
- Participated in youth faith formation, leadership activities, and community service.
Historian for HOSA (August 2020- June 2022)
- Participated in meetings, leadership activities, and healthcare-related
events. - Contributed to fundraising, volunteering, and chapter initiatives
promoting health education. - Volunteered in community health projects and awareness campaigns.
- Documented and organized chapter events through photos, videos, and
digital archives.
References
Name: Tan Vu
Relationship: Former boss, (Banh Mi #1)
Phone #: 214-597-2223
Name: Dinh Nguyen
Relationship: Former boss, (Timjonsalon)
Phone #: 469-279-3431