Jonathan Nielsen
Rochester Hills,MI
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician
Gateway Pediatric Therapy
08.2023 - 08.2024
- Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Collaborated with interdisciplinary teams to develop comprehensive treatment goals for clients
- Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
- Maintained accurate records of client interactions using electronic medical record systems or other designated documentation tools
- Collaborated with families or caregivers to provide education about mental health conditions and strategies for supporting their loved ones' recovery journey
- Maintained a clean and organized environment conducive to therapeutic interventions and client engagement
Substitute Teacher
Our Lady of Refuge School
03.2023 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Server
Burger King
01.2017 - 06.2017
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Dishwasher
Sparkies Kitchen & Bar
05.2016 - 07.2016
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH02.2023
Associate of Arts -
Oakland Community College
Auburn Hills, MI08.2021
High School Diploma -
Lakeland High School
White Lake, MI05.2017
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Tutoring
- Computer Skills
- Microsoft 365 Knowledge
- Autism Experience
Timeline
Behavioral Health Technician
Gateway Pediatric Therapy
08.2023 - 08.2024
Substitute Teacher
Our Lady of Refuge School
03.2023 - 06.2023
Server
Burger King
01.2017 - 06.2017
Dishwasher
Sparkies Kitchen & Bar
05.2016 - 07.2016
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts -
Oakland Community College
High School Diploma -
Lakeland High School
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