Jonathan Nordaas
Jacksonville
Summary
Dynamic professional with extensive customer service experience, adept at conflict resolution and team collaboration. Knowledge in the healthcare field with college education and shadowing. Committed to fostering positive relationships and enhancing guest experiences through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Freight Team Associate
Home Depot
Jacksonville
06.2023 - Current
- Operated equipment such as pallet jacks, electric lifts in accordance with OSHA standards.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Organized and maintained warehouse space in a neat and orderly fashion.
Bounce House Setup
Celebration Party Rental
Jacksonville
04.2023 - Current
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
- Intervened immediately in any situation posing a threat to guest safety or security protocols.
- Assisted in resolving disputes between guests and staff in a professional manner.
Front End Cashier
Publix
St. Petersburg
02.2020 - 03.2022
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Greeted customers warmly upon entering the store and provided assistance when needed.
Education
Some College (No Degree) - Kinesiology
University of North Florida
Jacksonville,FLSkills
- Healthcare shadowing experience
- Customer service
- Team collaboration
- Equipment operation
- Conflict resolution
- Communication skills
References
References available upon request.
Timeline
Freight Team Associate
Home Depot
06.2023 - Current
Bounce House Setup
Celebration Party Rental
04.2023 - Current
Front End Cashier
Publix
02.2020 - 03.2022
Some College (No Degree) - Kinesiology
University of North Florida
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