Jonathan Ochoa
Arlington Heights,IL
Summary
Dynamic Shipping and Receiving Manager at Northern Glass Inc, skilled in inventory management and team collaboration. Achieved significant reductions in shipping errors through a quality assurance program, while optimizing warehouse layout for efficient operations. Proven ability to mentor staff and enhance performance, ensuring smooth logistics processes and effective goods movement.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Manager
Northern Glass Inc
Elk Grove Village, IL
05.2024 - Current
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Fabricator
Northern Glass Inc
05.2018 - 05.2024
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Reduced material waste by accurately measuring and cutting materials to precise specifications.
- Optimized workshop space utilization, organizing tools and materials for easy access during fabrication tasks.
Crew Trainer
Mcdonalds
06.2016 - 04.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Skills
- Forklift operation
- Inventory management
- Inventory management software
- Team collaboration
- Logistics processes planning
- Shipping and receiving
- Daily operations management
- Warehouse inspections
- Mentoring and training
- Goods movement planning
- Freight flow
- Warehouse organization
Timeline
Shipping and Receiving Manager
Northern Glass Inc
05.2024 - Current
Fabricator
Northern Glass Inc
05.2018 - 05.2024
Crew Trainer
Mcdonalds
06.2016 - 04.2018