JONATHAN ORTEGA

● Conducted daily shift briefings for a team of 15+ security officers, communicating assignments, post orders, and operational updates.

● Coordinated hourly staff rotations and break schedules for officers, ensuring continuous site coverage and operational efficiency.

● Ensured the safety and security of guests at Hustler Casino by providing a secure environment and enhancing overall guest experience.

● Monitored perimeter surveillance systems to identify potential security threats, prevent incidents, and ensure compliance with established protocols.

● Utilized analytical skills to assess risks, identify vulnerabilities, and improve security procedures and response strategies.

● Prepared incident reports, corrective action notices, and other documentation using Microsoft Word and Excel.

● Utilized the Alliance reporting system to accurately document incidents and maintain detailed security records.

● Conducted private person arrests and detentions for trespassing incidents, coordinating with law enforcement and completing all required reports.