Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Osorio

Pacoima,CA

Summary

Proactive leader with a strong focus customer service and training. Notable for mentoring junior staff and driving operational efficiency through strategic workflow enhancements.

I began my work force in local stores then shifted my focus into team lead oriented jobs in my 20's achieved head of AP at walmart and then focused time on schooling and eventually shifted my focus onto being my own manager, i am currently seeking employment to keep busy after schooling is currently not my main focus.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner/Operator

Self-employeed
08.2021 - Current

philanthropist, restaurant owner manager customer service manager front end management at MRWOK a Local Chinese food Restaurant in Lancaster CA, taking stock and overseeing satisfaction amongst customers.

Proccessor

Rose Sandoval
10.2020 - Current
  • Streamlined processing workflows to enhance operational efficiency.
  • Trained and mentored junior processors on best practices and system usage.
  • Executed quality control checks to maintain high accuracy standards.
  • Implemented process improvements resulting in reduced turnaround times on real estate investments.

Associate

Juan J Hernandez
01.2012 - 12.2019

Oversaw the delivery of notary public documents while maintaining file security. Coordinated courier services for Mr. Hernandez to ensure timely document transfer.

Education

Comptia A+ Certification - Computer And Information Systems

NorthValley Occupational
Mission Hills

High School Diploma -

SAN FERNANDO HIGHSCHOOL
San Fernando, CA

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Certification

Servsafe Manager - Certificate number 24618067 - issued 10/03/2023 Valid until 10/03/2028

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Indonesian
Limited Working

Timeline

Owner/Operator

Self-employeed
08.2021 - Current

Proccessor

Rose Sandoval
10.2020 - Current

Associate

Juan J Hernandez
01.2012 - 12.2019

Comptia A+ Certification - Computer And Information Systems

NorthValley Occupational

High School Diploma -

SAN FERNANDO HIGHSCHOOL