Jonathan Pagan
Plantation,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Very committed to my job and love doing what I do.
Overview
15
15
years of professional experience
Work History
Service Bartender
The Mai Kai Restaurant
03.2025 - Current
- Provided exceptional customer service in high-volume environment, enhancing guest satisfaction and retention.
- Crafted and served specialty cocktails, utilizing extensive knowledge of spirits and mixology techniques.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Crafted and served diverse cocktails while maintaining high standards of presentation and quality.
Event Bartender
Hard Rock Stadium
09.2023 - Current
- Provided exceptional customer service in fast-paced event environments.
- Prepared and served a variety of beverages accurately and efficiently.
- Maintained cleanliness and organization of bar area throughout events.
- Collaborated with event planners to ensure seamless beverage service delivery.
- Crafted diverse cocktails and beverages tailored to customer preferences.
- Ensured compliance with health and safety regulations in high-volume bar environment.
Head Bartender
Firebirds Wood Fired Grill
02.2021 - 03.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept bar presentable and well-stocked to meet customer needs.
Event Bartender
South Beach Lady
05.2019 - 09.2021
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Set up glassware, liquor and other necessary supplies for special events.
Head Bartender
Ruby Tuesday
02.2011 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept bar presentable and well-stocked to meet customer needs.
Education
GED -
William T. McFatter Technical College
Fort Lauderdale, FL06.2017
Skills
- Hospitality and Guest Service
- Confirming Transactions
- Patron Engagement
- Daily Reports
- Anticipating Guest Needs
- Food and Beverage Service
- Customer Satisfaction
Timeline
Service Bartender
The Mai Kai Restaurant
03.2025 - Current
Event Bartender
Hard Rock Stadium
09.2023 - Current
Head Bartender
Firebirds Wood Fired Grill
02.2021 - 03.2025
Event Bartender
South Beach Lady
05.2019 - 09.2021
Head Bartender
Ruby Tuesday
02.2011 - 03.2020
GED -
William T. McFatter Technical College