Jonathan Palma
Mistras Group, Inc.
Anaheim,CA
3
years of professional experience
Security Guard with excellent customer service skills, extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.
Work History
Chemical Etch Technician
- Chemically treat and etch metals.
- Monitor tempatures and reactivity of acids.
- Maintain a safe enviroment when dealing with chemicals.
- Occasionally speak with customers about a job that has been processed.
Security Officer
2 Years 7 Months- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Circulated among park guests, visitors, patrons and employees to preserve order, provide excellent customer service, and protect property.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Education
Associate of Arts - Criminal Justice Administration
Bachelor of Science - Criminal Justice Administration
Skills
Superior customer service
Bilingual
High integrity
Report writing training
Theft prevention training
Electronic surveillance
Crisis intervention training
Arrest procedures
Risk analysis training
Conflict resolution techniques
Stationary surveillance
Timeline
Chemical Etch Technician
Mistras Group, Inc.
04.2012 - 04.2012Read More
Security Officer
Knott's Berry Farm
09.2009 - 04.2012Read More
California State University Dominguez Hills
Bachelor of Science from Criminal Justice Administration
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Golden West College
Associate of Arts from Criminal Justice Administration
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