Jonathan Parris
Travelers Rest,SC
Summary
Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management. Also as a small business owner I have great customer and communication skills. I am a self motivated individual take great pride in my work.
Overview
26
26
years of professional experience
2001
2001
years of post-secondary education
Work History
Parts Manager
AutoZone
Greenville, WI
01.2023 - Current
- Managed inventory levels and ensured timely restocking of automotive parts.
- Oversaw daily operations and maintained organized storage areas for efficiency.
- Trained and mentored staff on proper parts handling and customer service procedures.
- Collaborated with suppliers to order parts and maintain optimal stock availability.
- Implemented safety protocols to ensure a secure working environment for employees.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Owner/Operator
Fresh n clean janitorial services
Greenville, SC
01.2000 - Current
- Managed daily operations of janitorial services for diverse clients.
- Supervised cleaning staff to ensure quality service and adherence to standards.
- Developed and implemented training programs for new employees in cleaning protocols.
- Conducted regular inspections of facilities to maintain cleanliness and safety compliance.
- Coordinated schedules and assignments for staff across various cleaning locations.
- Established relationships with clients to understand specific cleaning needs and preferences.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Resolved customer inquiries and complaints promptly to ensure satisfaction with services.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
Operations Coordinator
Store Opening Solutions LLC
Flat Rock, Nc
01.2020 - 04.2023
- Organized training sessions for new staff on operational procedures and safety protocols.
- Maintained accurate records of operating procedures and inventory transactions.
- Collaborated with team members to streamline daily operations and processes.
Team Leader
Tractor Supply
Pickens, South Carolina
01.2017 - 02.2020
- Led team in daily operations and maintained store standards.
- Assisted customers with product inquiries and provided excellent service.
- Organized merchandise displays to enhance customer experience and accessibility.
- Collaborated with team members to ensure efficient stock replenishment.
- Trained new employees on company policies and safety procedures.
- Coordinated inventory management to maintain accurate stock levels.
- Participated in team meetings to discuss performance and strategies.
- Supported management in executing promotional events and activities.
- Maintained a positive work environment that promoted collaboration between team members.
Nutrition
Appalachian Regional Healthcare
01.2010 - 01.2017
- Created patient handouts outlining best practices for achieving optimal nutrition.
- Educated participants on nutrition guidelines related to health goals.
- Advised players on nutrition strategies that would optimize athletic performance.
- Participated in continuing education classes related to nutrition services.
- Provided guidance in nutrition and conditioning to maximize performance.
- Developed and implemented nutrition policies and procedures.
- Ordered supplies needed for providing nutrition services within the facility.
- Educated patients on nutrition and healthy lifestyle choices.
- Attended educational seminars related to dietetics and nutrition when available.
- Participated in community events promoting nutrition education and awareness.
Education
Byrne's Highschool
Duncan , SCSkills
- Inventory management
- Parts ordering
- Safety compliance
- Customer service
- Staff training
- Supply chain management
- Vendor negotiation
- Team leadership
- Problem solving
- Effective communication
- Time management
- Operational efficiency
- Inventory restocking
- Operations management
- Ordering parts
- Profit and loss tracking
- Sales promotion
- Invoice processing
- Returns processing
- POS systems operations
Timeline
Parts Manager
AutoZone
01.2023 - Current
Operations Coordinator
Store Opening Solutions LLC
01.2020 - 04.2023
Team Leader
Tractor Supply
01.2017 - 02.2020
Nutrition
Appalachian Regional Healthcare
01.2010 - 01.2017
Owner/Operator
Fresh n clean janitorial services
01.2000 - Current
Byrne's Highschool