Problem-solver with 2.5 years of experience as a tech analyst. Skilled in identifying and resolving technical challenges, while maintaining a strong focus on customer satisfaction. Proactive in adopting new technologies to drive process improvements. Proven track record of effectively working at the facility level, demonstrating adaptability to constant changes within the facility and company while prioritizing excellent communication for success.
Led the technical implementation of the facility Teletracker project, overseeing the installation and configuration of the t540 thin clients in UMS and Tracker Manager
Organized the deployment of 12 new Z workstations for the new Centricity Cardio Workflow software, actively partnering with the PACS team to overcome challenges and achieve seamless integration
Successfully managed the SMART ring scanner project, including configuration and deployment which helped to streamline operations for the Materials Management department
Successfully managed the naming standardization project for the anesthesia iPads naming conventions
Led the implementation of Ingenico card payment devices at Largo and Indian Rocks facilities, ensuring seamless integration with existing systems
Collaborated with IT, pharmacy, and BD to successfully complete the Pyxis remediation project and improve device record-keeping
Dedicated over 2000 hours to providing after-hours support for multiple facilities, including Largo, IROC, IRLW, CWED, CSC warehouse, and FANS call center