Summary
Skills
Work History
Education
Overview
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Jonathan Pentel

Jonathan Pentel

San Antonio,TX

Summary

Experienced chief operating officer and chief information officer with a proven track record in optimizing operations and enhancing efficiency across diverse sectors. Expertise in strategic planning, team leadership, and data-driven decision-making. Recognized for driving organizational transformation and achieving high productivity while ensuring employee satisfaction.

Skills

  • Healthcare operations
  • Operational efficiency
  • Resource optimization
  • Digital transformation
  • Change management
  • Risk management
  • Policy development
  • Cross-functional coordination
  • Strategic alignment
  • IT governance
  • Innovation leadership
  • Technical leadership
  • Conflict resolution

Work History

Chief Operating Officer

United States Air Force
San Antonio, TX
07.2025 - Current
  • Unifies 200+ cross-functional teams to orchestrate end-to-end operational execution for a distributed network of 18 hospitals.
  • Accelerates decision-making cycles by integrating strategy and execution, and streamlining 24 workflows.
  • Leverages and analyses data to remove 20+ operational bottlenecks, increasing compliance by >20%.
  • Develops and ensures 50 enterprise training programs to ensure 6,500 personnel adherence to operational protocols.

Director of Medical Strategy

Joint Chiefs of Staff
Suffolk, VA
07.2023 - 06.2025
  • Aligned $64 billion unified medical budget with national security priorities through strategic plan development.
  • Conducted in-depth analyses of over 20 geopolitical trends impacting healthcare operations across 4 continents.
  • Enhanced enterprise execution framework by over 35% by leading medical sustainment analysis for 200+ executive leaders.
  • Managed 9 cross-functional teams to effectively address over 100 complex operational challenges.

Chief Information Officer

United States Air Force
Hampton Roads, VA
07.2018 - 06.2023
  • Directed data and digital transformation strategy, boosting operational efficiency at 35-bed hospital.
  • Guided development of $75 million medical systems budget, managing $1 billion enterprise portfolio for 315,000 customers.
  • Led 60 engineers across 5 divisions to ensure data and infrastructure reliability for 30,000 beneficiaries and end users.
  • Managed end-to-end IT lifecycle, reducing system costs by 20% and accelerating refresh cycles by 50%.

Chief Operating Officer

United States Air Force
Kaiserslautern, EU
07.2015 - 06.2018
  • Directed healthcare business operations across 8 specialty clinics, achieving 40% operational efficiency improvement over 3 years.
  • Engineered resource optimization and analytics initiatives, delivering $9.2 million in total cost savings annually.
  • Enhanced system visibility across 4 continents and 300,000 beneficiaries, establishing a culture of accountability.
  • Delivered full operational proficiency for $42 million medical system, directly influenced first-ever Croatian military system procurement.

Chief Information Officer

United States Air Force
Santa Maria, CA
07.2011 - 06.2015
  • Managed $22 million technology infrastructure cybersecurity, overseeing 62 vendor relationships and $4 million budget execution.
  • Executed electronic health record systems integration for 25,000 customers, enhancing operational efficiency.
  • Led $200 million enterprise system transformation, aligning IT strategy with new $20 billion medical insurance program.
  • Integrated comprehensive technology roadmap across enterprise to support strategic objectives.

Director of Staff

US Air Force
Fayetteville, NC
07.2008 - 06.2011
  • Directed 12 cross-functional teams and 142 personnel to execute 45 operational plans for 10 key objectives.
  • Orchestrated operating rhythm for senior leadership, aligning 450 OKRs with $12 million budget for 99.9% accuracy.
  • Managed a mobile workforce of 4,500 personnel through operational systems coordination across 19 regions.
  • Led completion of 1,500 technical work orders while maintaining logistics warehouse valued at $4 million.

Director of IT Operations

Defense Logistics Agency
Battle Creek, MI
07.2006 - 06.2008
  • Directed $75 million modernization of legacy systems, enhancing technology adoption and reducing costs by 10%.
  • Led team of 9 engineers to deliver technology services and help desk support for 250 employees.
  • Spearheaded digitization of 1,200 workflows, generating $900,000 in annual cost savings.
  • Enhanced system uptime and service reliability by over 12% through proactive monitoring and incident management.

Education

Master of Science (MS) - Information Systems Management (ISM)

Arizona State University
Tempe, AZ
05-2012

Bachelor of Science (BS) - Computer Science (CS)

Eastern New Mexico University
Portales, NM
05-2003

Overview

20
20
years of professional experience

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Jonathan Pentel