Jonathan Perez
Chandler,AZ
Summary
Dynamic and customer-focused professional with extensive experience across diverse roles, encompassing sales representation, counter service, dishwasher supervision, and specialized operations. Proven track record of delivering exceptional customer service and satisfaction in fast-paced environments. Skilled in effectively managing teams, optimizing workflows, and ensuring seamless operations to meet and exceed customer expectations. Adept at fostering positive client relationships, resolving issues promptly, and adapting to evolving needs.
Overview
3
3
years of professional experience
Work History
Sales Representative
Radix Power
Phoenix, AZ
09.2023 - Current
- Developed key customer relationships to increase sales.
- Generated new sales leads through door knocking and networking activities.
- Recommended changes in products and services based on customer feedback.
Counter Server
Joes Barbeque
Gilbert, AZ
10.2023 - Current
- Greeted customers and provided menu information.
- Provided exceptional customer service by responding to customer inquiries promptly and professionally.
- Made friendly conversation with customers to provide enjoyable experience.
Dishwasher Supervisor
Camp-of-the-Woods
Speculator, New York
06.2023 - 09.2023
- Served in the same position over two consecutive summers, demonstrating sustained leadership and proficiency in managing a team.
- Directed and supervised a team of six employees to effectively oversee the daily workflow servicing 600 customers.
- Monitored employee performance and provided feedback on areas for improvement.
- Coordinated with other supervisors to ensure efficient workflow throughout the kitchen area.
- Developed strategies for improving efficiency within the dishwashing operation while maintaining a safe working environment.
Special Operations
Camp-of-the-Woods
Speculator, New York
05.2021 - 05.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Leadership and Discipleship Training
Leaders in Further Training (LIFT)
Speculator, NY05-2023
High School Diploma -
Primavera Online Highschool
Phoenix, AZ06-2022
Skills
- Customer Needs Assessment
- Customer Relationship Building
- Customer Service Experience
- Complex Problem-Solving
- Leadership Development
- Goal-Oriented
- Staff Management
- Training And Mentoring
- Conflict Resolution
Timeline
Counter Server
Joes Barbeque
10.2023 - Current
Sales Representative
Radix Power
09.2023 - Current
Dishwasher Supervisor
Camp-of-the-Woods
06.2023 - 09.2023
Special Operations
Camp-of-the-Woods
05.2021 - 05.2022
Leadership and Discipleship Training
Leaders in Further Training (LIFT)
High School Diploma -
Primavera Online Highschool
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