Robin Snider
Tulsa,OK
Summary
Talented Professional with 20 years of experience and expertise in underwriting. Strong statistical analysis, quoting and negotiating skills. Well versed in preparing insurance policies and terms to manage risk and mitigate loss. Proficient in information gathering, report preparation and data compilation capabilities. In-depth knowledge of insurance coverage forms, procedures and policies. Accommodating and logical individual skillful in creating customized requests for each client.
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.
Overview
1
1
Language
1
1
Certification
30
30
years of professional experience
Work History
Sales Representative
State Farm
04.2020 - 10.2026
- Analyzed customer feedback to enhance product offerings and service quality.
- Maintained detailed records of sales and prospecting activities to support strategic decision-making.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Responded to inquiries from prospective customers about product features to facilitate informed purchasing decisions.
- Analyzed customer feedback to improve products and services.
- Collaborated with other departments such as marketing, finance, logistics.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Sales Agent
State Farm
02.2026 - Current
- Cultivated strong relationships with clients through effective communication and personalized service.
- Developed tailored insurance solutions to meet diverse client needs.
- Analyzed market trends to identify new sales opportunities and enhance competitive positioning.
- Trained and mentored junior agents to improve team performance and service quality.
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Owner
Lil' Southern Cleaning
06.2015 - 04.2021
- Managed daily operations, hiring and training staff to ensure smooth business functionality.
- Led startup, creating operational procedures and planning workflow to establish efficient processes.
- Developed and implemented efficient cleaning protocols to enhance service quality and client satisfaction.
- Oversaw daily operations, ensuring compliance with safety standards and operational guidelines.
- Trained and mentored staff on effective cleaning techniques and customer service best practices.
Underwriter
State Farm Insurance Inc
03.1997 - 06.2015
- Analyzed risk and adhered to underwriting standards to drive risk selection and profitability.
- Gathered and analyzed information to determine risk acceptability.
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
- Underwrote renewals by reviewing premium history, claims history and company financial condition to determine action.
- Followed underwriting guidelines in developing rates for new and renewal groups.
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Utilized underwriter authority to correspond with corporate risk appetite and strategy.
- Analyzed information to assess risk acceptability and inform underwriting decisions.
- Performed periodic reviews of existing business to ensure continued compliance with established policies.
- Evaluated risk through comprehensive analysis to minimize underwriting loss.
- Participated in regular training sessions regarding updates in relevant laws or regulations.
- Resolved discrepancies between customer documentation and internal records.
- Identified and implemented opportunities to reduce costs for customers.
- Implemented cost-saving measures for customers by identifying opportunities for efficiency.
- Drafted memos to communicate important updates and changes in company policies. and other correspondence to communicate changes in rates or benefits.
- Reviewed company records to determine amount of insurance on single risk or group of closely related risks
- Mentored junior underwriters on best practices and compliance standards to ensure consistent decision-making.
- Evaluated risk factors and determined coverage eligibility for diverse insurance applications.
- Developed training materials for new hires, enhancing team knowledge and improving overall performance metrics.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Education
Bachelor of Science - Business Management
Saint Gregory's University
Shawnee, OK03-2002
Skills
- Insurance Sales
- Sales Closing
- Sales closure
- Sales Tactics
- Customer Engagement
- Customer service
- Customer management
- Needs assessment
- Client management
- Client Consultations
- Client relationships
- Building Strong Relationships
- Relationship Building
- Lead Generation
- Negotiation Proficiency
- Deal Negotiation
- Business growth
- Portfolio Management
- Managing Risk
- Risk Assessment
- Renewing Policies
- Pricing policies
- Policy Development
- Application Review
- Quality Control
- Financial Software
- Caseload Management
- Staff development
- Staff training
- Customer support
- Adaptability to change
- Customer needs assessment
- Sales expertise
- Client support
- Staff training
Certification
- Licensed Property and Casualty - April 1st, 2020[Timeframe]
Education and Training
other
Languages
English
Timeline
Sales Agent
State Farm
02.2026 - Current
Sales Representative
State Farm
04.2020 - 10.2026
Owner
Lil' Southern Cleaning
06.2015 - 04.2021
Underwriter
State Farm Insurance Inc
03.1997 - 06.2015
Bachelor of Science - Business Management
Saint Gregory's University