Jonathan P Hubbs
GROUP 1 FORD ROCKWALL
6
years of professional experience
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Work History
Service Advisor
3 Years 1 Month- Advised clients on necessary maintenance and repairs to ensure vehicle safety and performance
- Translated technicians' explanations to enhance clients' understanding of required vehicle work
- Served as PDEL Coordinator from October 2024 to January 2026
- Coordinated drivers and scheduled vehicle pick-ups and deliveries to facilitate timely service for customers
- Inquire and schedule with service advisors about clients needing a ride home with the shuttle service
- Worked as PDEL Driver from July 2023 to October 2024
- Pick up client’s vehicle and deliver them back to their point of origin after service is completed
- Developed strong relationships with clients, resulting in repeat business and referrals.
Server Assistant/Host
1 Year 5 Months- Welcomed customers upon arrival and guided them to their tables, ensuring a pleasant dining experience..
- Assisted servers with order delivery and guest requests to enhance dining experience.
- Trained new staff on restaurant protocols and customer service standards to improve team efficiency.
- Cleared and reset tables quickly to maintain a smooth flow of service and accommodate new guests.
- Maintained cleanliness and organization of dining area to support efficient service operations
Cook/Cashier
1 Year 4 Months- Greeted customers entering store and responded promptly to customer needs.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared and cooked customer orders with attention to quality
- Worked flexible schedule and extra shifts to meet business needs.
Education
Diploma
Skills
Customer service
Complaint resolution
Multitasking and organization
Attention to detail
Computer skills
Excellent communication
Team player mentality
Strong work ethic
Timeline
Service Advisor
GROUP 1 FORD ROCKWALL
07.2023 - CurrentRead More
Server Assistant/Host
TEXAS ROADHOUSE
02.2022 - 07.2023Read More
Cook/Cashier
DAIRY QUEEN ROWLETT & ROCKWALL LOCATIONS
10.2020 - 02.2022Read More
Rowlett High School
Diploma
Read More