Jonathan Plank
Williamsport,PA
Summary
Dynamic sales professional with a proven track record, adept at generating new business and increasing membership retention. Skilled in negotiation techniques and customer relationship management, thrives in developing strategies that enhance client satisfaction and business profitability.
Overview
15
15
years of professional experience
Work History
Member Representative
NFIB
Nashville, TN
06.2021 - Current
- Implement cold call sales strategies to increase membership and secure new business.
- Facilitate interdepartmental communication to effectively address member needs and requests.
- Process membership renewals and extensions to ensure timely transactions.
- Resolve customer conflicts through strategic solutions and calm negotiation techniques.
Account Manager, Inside Sales
Gregory Welteroth Advertising
Montoursville, PA
10.2012 - 06.2021
- Managed over 40 accounts, with increased revenue growth each year.
- Expanded client base, through effective communication with new businesses, and thorough market research.
- Increased company profit through successful employee training.
- Negotiated pricing and contracts with customers.
Media Buyer
Gregory Welteroth Advertising
Montoursville, PA
11.2010 - 10.2012
- Planned schedules for multiple campaigns by setting deadlines for creative development, launch dates, and end dates.
- Negotiated media buys with television, radio, and print outlets to maximize efficiency.
Education
Bachelor of Science - Business Technology Management
Pennsylvania College of Technology
Williamsport, PA05-2010
Bachelor of Arts - Mass Media Communication
Pennsylvania College of Technology
Williamsport, PA05-2007
Skills
- Cold calling
- Customer relationship management
- Membership processing
- Conflict resolution
- Negotiation techniques
- Sales strategy
Timeline
Member Representative
NFIB
06.2021 - Current
Account Manager, Inside Sales
Gregory Welteroth Advertising
10.2012 - 06.2021
Media Buyer
Gregory Welteroth Advertising
11.2010 - 10.2012
Bachelor of Science - Business Technology Management
Pennsylvania College of Technology
Bachelor of Arts - Mass Media Communication
Pennsylvania College of Technology
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