Summary
Work History
Education
Skills
Timeline
Generic

Jonathan Poole

Newberg,OR

Summary

Proactive Ropes Course Guide with extensive experience in ensuring efficient operations and high guest satisfaction. Skilled in physical fitness, safety management, and providing clear instructions and demonstrations. Brings excellent communication, decision-making, and interpersonal skills to promote a safe and encouraging environment.

Work History

Ropes Course Guide

ADP
02.2023 - 04.2023
  • Maintained a clean and organized course area, ensuring efficient operation and participant satisfaction.
  • Achieved high levels of guest satisfaction by actively monitoring comfort levels throughout the experience, intervening when necessary to provide additional support or instruction.
  • Improved customer satisfaction by providing clear instructions and demonstrations for each activity.
  • Promoted a positive atmosphere through effective communication and encouragement during challenging activities.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Delivered information and details of interest about facility to visitors.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.

Education

High School Diploma -

Poole Academy
Newberg, OR
05.2024

Skills

  • Physical Fitness
  • Maintenance knowledge
  • Environmental awareness
  • Instructional Techniques
  • Safety Management
  • Customer Service
  • Attention to Detail
  • Problem-solving abilities
  • Excellent Communication
  • Decision-Making
  • Interpersonal Skills

Timeline

Ropes Course Guide

ADP
02.2023 - 04.2023

High School Diploma -

Poole Academy
Jonathan Poole