Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Sparks

Georgetown,KY

Summary

Dynamic and results-oriented professional with extensive experience as a Ropes Course Guide at Corolla Adventure Park and a Desk Clerk at Whispering Hills RV Park. Excelled in safety management and customer service, enhancing visitor satisfaction and safety. Skilled in POS systems and public speaking, effectively communicated and enforced safety policies, achieving a significant reduction in liability risks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ropes Course Guide

Corolla Adventure Park
03.2024 - 10.2024
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information and details of interest about facility to visitors.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Responded to customer requests for products, services, and company information.
  • Supervised and ensured the safety of children and adults during various activities, providing guidance and support to enhance their adventure park experience.

Desk Clerk

Whispering Hills Rv Park
07.2021 - 02.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Supported staff with clerical assistance for diverse daily routines and special actions.
  • Recorded significant occurrences in daily log with professionalism and critical details.
  • Collected site deposits, fees, and payments.
  • Utilized office management software to record and track customer information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Education

High School Diploma -

Scott County Highschool
Georgetown, KY
05-2022

Skills

  • Customer Service

  • Physical Fitness

  • Equipment Inspection

  • POS Systems

  • Safety Procedures

  • Customer Assistance

  • Instructional Techniques

Certification

FAA Part 107 Remote Pilot Certificate

Timeline

Ropes Course Guide

Corolla Adventure Park
03.2024 - 10.2024

Desk Clerk

Whispering Hills Rv Park
07.2021 - 02.2024

High School Diploma -

Scott County Highschool

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Nicholas Sparks