Jonathan Porter
Keizer,Oregon
Summary
Proactive Store Manager and Parts Sales Manager with extensive experience in daily store operations, inventory control, and employee management. Skilled in customer service, problem-solving, and automotive parts ordering. Strong leadership, training, and organizational skills, bringing a hands-on approach to team development and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Store Manager
AutoZone
06.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Parts Sales Manager
Oreily's Auto Parts
01.2010 - 06.2016
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
- Accomplished multiple tasks within established timeframes.
- Completed point of sale opening and closing procedures.
Education
GED -
Papillion-La Vista High School
Papillion, NE2000
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Store Opening and Closing
- Shift Scheduling
- Friendly and Positive
- Team leadership and coaching
- Store operations
- Recruitment and hiring
- Time Management
Timeline
Store Manager
AutoZone
06.2016 - Current
Parts Sales Manager
Oreily's Auto Parts
01.2010 - 06.2016
GED -
Papillion-La Vista High School
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