Jonathan ramirez
joel
Stuart,FL
Summary
Dynamic Footwear Sales Associate with a proven track record at Dick Sporting Goods, excelling in cash handling and product knowledge. Leveraged exceptional communication and upselling techniques to drive revenue growth and enhance customer satisfaction. Committed to ongoing learning and collaboration, consistently contributing to team success and an engaging shopping experience.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Footwear Sales Associate
Dick Sporting Goods
12.2023 - 09.2024
- Drove team revenue totals by bringing in top sales numbers.
- Performed opening and closing procedures of mall-based store to secure products and employee safety.
- Utilized POS system efficiently for accurate transactions, returns, and exchanges while minimizing errors.
- Demonstrated exceptional communication skills when presenting product features and benefits to customers.
- Advertised best-selling shoe products and trendy brands.
- Built trusting relationships with coworkers, fostering a positive work environment conducive to collaboration.
- Increased store revenue through effective upselling techniques and product knowledge demonstrations.
- Participated in ongoing training sessions to enhance product knowledge and improve selling techniques.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Contributed valuable feedback during team meetings regarding strategies for improving customer experience.
- Maintained visually appealing and organized sales floor, ensuring easy access to products for customers.
- Created attractive merchandise displays throughout store.
- Collaborated with team members to achieve monthly sales goals and optimize store performance.
- Conducted thorough product research to stay informed of current trends, styles, and technologies in the footwear industry.
Education
Associate of Arts - Philosophy
Indian River State College
Ft. Pierce, FL 05.2001 -
Skills
Patience and composure
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Footwear Sales Associate
Dick Sporting Goods
12.2023 - 09.2024
Associate of Arts - Philosophy
Indian River State College
05.2001 -
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