Seasoned Restaurant General Manager with a proven track record in cash management, financial oversight, and team leadership. Committed to enhancing operational efficiency and driving customer satisfaction.
Work History
Restaurant General Manager
Long John Silver's | 2007 - Current
Balanced daily financials. Insured all cash was correct. Created bank deposit.
Oversaw daily operations to ensure efficient service and high customer satisfaction.
Managed inventory levels to maintain cost controls and minimize waste.
Trained and mentored staff on food safety protocols and customer service standards.
Analyzed financial reports to identify trends and improve profitability margins.
Coordinated staffing schedules to optimize labor costs while meeting operational needs.
Enforced compliance with health regulations, maintaining a safe dining environment.
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Lead Manager
Chick-fil-A | 2002 - 2007
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored team members on operational best practices and company standards.
Implemented process improvements that enhanced workflow efficiency and reduced service times.
Developed training materials to enhance staff knowledge of menu items and service protocols.
Coordinated inventory management, ensuring stock levels met operational demands without excess waste.
Led team meetings to align objectives, share updates, and foster a collaborative work environment.
Handled payroll and payment to vendors
Store Manager
Cigarettes Cheaper | 1997 - 2002
Supervised daily operations, ensuring compliance with safety protocols and inventory management standards.
Managed merchandising strategies to optimize product placement and increase sales visibility.
Analyzed sales data to identify trends, driving informed decision-making for inventory purchases.
Conducted regular audits of store inventory, maintaining accuracy and reducing shrinkage rates.
Managed inventory control, cash control, and store opening and closing procedures.