Jonathan Resko
Menifee,CA
Summary
Detail-oriented Professional with strong skills in document management and data entry. Ensures timely communication across teams by effectively processing departmental correspondence. Committed to optimizing workflows and enhancing operational flow through improved filing systems.
Overview
6
6
years of professional experience
Work History
Department Clerk 2
Kaiser Permanente
02.2025 - Current
- Managed departmental correspondence and documentation, ensuring timely communication across teams.
- Processed patient records and data entry with attention to detail and confidentiality standards.
- Assisted in maintaining inventory of office supplies, contributing to efficient operational flow.
- Implemented filing systems that improved document retrieval speed by streamlining organization methods.
- Contributed to a positive work environment by assisting colleagues with various tasks and projects as needed.
Service Representative
Kaiser Permanente
01.2024 - 02.2025
- Assisted members with inquiries regarding health plan benefits and services.
- Collaborated with cross-functional teams to resolve complex member issues effectively.
- Accepted payments and updated accounts with latest information.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than a 100 customers each day.
- Responded proactively and positively to rapid change.
Real Estate Intern
Cardenas Markets LLC
06.2021 - 09.2021
- Assisted with property management tasks, ensuring compliance with company policies and regulations.
- Contributed to a positive work environment through punctuality, professionalism, and enthusiasm in learning new skills.
- Optimized department work flow with comprehensive Excel sheets.
- Assisted Senior Leadership with on-site store property inspections.
- Maintained and kept track of department assets.
IT Intern
Cardenas Markets LLC
06.2020 - 09.2020
- Assisted in troubleshooting hardware and software issues to enhance operational efficiency.
- Collaborated with IT team to implement system upgrades, improving overall performance.
- Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members
- Provided technical support to employees, resolving issues promptly and enhancing user satisfaction.
- Maintained inventory of IT equipment and supplies, ensuring readiness for daily operations.
Education
Bachelor of Science - Financial Mathematics And Statistics
University of California, Santa Barbara
Santa Barbara, CABachelor of Science - Computer Science - Software Engineering
Southern New Hampshire University
Manchester, NH02-2026
Skills
- Data entry proficiency
- Document management
- Microsoft office expertise
- Cash handling
- Administrative support
- Information security
Timeline
Department Clerk 2
Kaiser Permanente
02.2025 - Current
Service Representative
Kaiser Permanente
01.2024 - 02.2025
Real Estate Intern
Cardenas Markets LLC
06.2021 - 09.2021
IT Intern
Cardenas Markets LLC
06.2020 - 09.2020
Bachelor of Science - Financial Mathematics And Statistics
University of California, Santa Barbara
Bachelor of Science - Computer Science - Software Engineering
Southern New Hampshire University